Airtel — Unfair deduction from account

Address:Hanumangarh, Rajasthan

I like to bring in your notice that I use Airtel prepaid services and my mobile number is [protected] and today(02/06/2015) at 18.57 Rs 60 has been deducted from my account as service charge for some AIRTEL NEXGTV which I was not willing to subscribe but subscrbed accidentally due to clicking on a confirmation button on a webpage generated automatically afterward I contacted with customer support executive at 19.10 on the same day for the same issue and request him to refund my money which was unfairly deducted but he was totally uncooperative and he even refused to register my complaint and give his ID . I hereby request you to avoid such unfair deduction in future and refund my money and I also expect apology for such unwanted trouble.
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Airtel refunds my money..thanks
Dear Mr. Choudhary,

This is with reference to your post dated 2 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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