Airtel — unnecessary balance deduction in my number

My airtel [bihar] number is [protected], i have recharged rs.100/- last time. But my balance has been deducted without any calls being made. I think airtel wrongly deducted my balance as it had happened last time also and they refunded back the same when i complained them. So kindly check & recharge back my balance. I have not used balance for anything else. So please check if balance is deducted for any other service mistakely activated and deactive those services.
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Airtel customer support has been notified about the posted complaint.
Apr 17, 2018
Chandu Justin CJ's response
Why 15Rs has cutted???
Apr 17, 2018
Chandu Justin CJ's response
We want 15rs deactivate
Apr 17, 2018
Chandu Justin CJ's response
Want 15Rs
Apr 17, 2018
Chandu Justin CJ's response
Deactivate
Complaint comments 

Comments

Please deactivate service 15Rs deducted
Balance was deducted
On 16th April a recharge if 249 pack was done for the number [protected] but unlimited call and daily data usage hasn't been credited yet. The reference for the transaction is [protected]
9/airt[protected]
32769/
TRANSFER TO
[protected]
249.00 3630.68CR

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