| Address: | Vill:- Shyamnagar (Jugipara), PO:- Guwahati Airport, |
Dear sir,
I had made online payment of rs.251/- on[protected] at 02:48:40 pm for a bronwse plan named "50 gb 3g/4g data pack. This data plan was displayed in the screen of my mobile at the time of making payment. The transaction (Customer ref. No.[protected] was successful and the recharge amount of rs.251/- was debited from bank account. On the same date at 02:49 pm, a message came duly intimating me as"hey, unfortunately recharge of airtel mobile [protected] for rs.251/- failed due to invalid amount". Knowing it, i tried to contact airtel customer service but with no fruitful result. On[protected], a letter was emailed to airtel customer service for mitigating my data pack related grievance.in reply, they have sought one after another information on plea of authenticating my airtel account. When i used the option"click here"with an aim to authenticate the account, the reply was"request has been expired". While i tried to contact airtel customer service on phone, some unwanted and auto-generated reply came and put me in immense hardship and mental agony. It is therefore requested to look into the matter and redress my grievance without further delay.
Yours faithfully
Abdul ali ahmed Was this information helpful? | 
Post your Comment