[Resolved]  Airtel — Unusually High billing amount for Airtel 4G Services

Address:

Gurgaon, Haryana

I have been using Airtel 4G services under Mobile No [protected] ; And yesterday I made a payment of 1, 500 rupees for the outstanding amount. However today I received a phone call from airtel customer services saying my outstanding balance is 23, 000 rupees.I am not sure how can the unbilled amount for 1 month be 23, 000 and if my allocated credit limit is 1500 rupees, how was it allowed to reach 23, 000. This is causing great deal of mental agony for me and is a serious cause of concern. I have called up the airtel helpdesk again and I was asked to wait for the bill to get generated, this statement doesnt help me either. If there is some issue it needs to be sorted out upfront rather than waiting for the month end. As this is causing extreme mental anxiety for me I would appreciate a quick redressal of the same. Alok Mohanty mohanty.[protected]@gmail.com [protected]