[Resolved]  Airtel — Unwanted charges added in my [protected] bill amount.

Address:New Delhi, Delhi, 201308
Website:www.consumercomplaints.in

I have the plan of 299 on my mobile no. [protected] but Airtel added unwanted charges in bill amount which i have not requested. some bill i paid but when i checked that why my bill is coming to high then i found, unwanted amount added in the bill and sent many mail to send me report of last 6 month charges and recalculate the bill so i will pay the bill amount.but i have not received any update till now and stooped the services.

i have mentioned in the mail that i will not pay bill amount whenever i will not get the recalculated bill.

please let me know where is my fault.

and Yesterday Airtel stopped the calling service of my another no. [protected] due to this i was in trouble. i was on the way and unfortunately my car was stooped then i tried to calling some one but my [protected] outgoing was stopped. i faced too trouble due to this.

i paid all bill of [protected] no, even then stopped the outgoing.

I want to know why Airtel not providing the details which i requested, why added the unwanted charges in my [protected] bill amount and why stopped the outgoing suddenly on my no. [protected].

Thanks
Devendra Gupta
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Sep 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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