Airtel — Unwanted reminder from Airtel company | |||
Sir I have post paid connection of Airtel having mobile No. [protected] for which i am paying my bill regularly with in stipulated time period. Bill for the month of April/May 2014 i.e Rs. 996.00 was paid on 12/05/2014 vide SBI cheque No. 689646 which was cleared in the account of the airtel company on 17/05/2014. After payment of bill I am regularly receiving call from the company for depositing the same amount /bill. Besides, whenever I am calling anywhere i am receiving a warning from airtel company that my outgoing call would be bared due to non payment of Rs. 996.00.However the same has already been paid. Everyday your representative is also calling me for payment of this amount. It seems that you are discouraging your customer and the company is unable to provide its satisfactory services to the customers. If this problem would not be solved with in 24 hrs I will register a case in the consumer forum on the said matter. The company will be solely responsible for the same. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 07 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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