[Resolved]  Airtel — Unwarranted deduction of balance and bad customer service

Address:

Hyderabad, Andhra Pradesh, 500072

Incident:
-amount deducted from airtel balance
-date : 8th june to 11 th june
-i need a refund on my balance

I was speaking to this executive called basha, who wouldn't listen to what i am asking. Airtel plays this game of deducting the balance by not providing enough information.

Their 399 plan is a major hoax and claims unlimited calls but they now say it is only for 5 hours a day which is no where explained.

First call to the customer care always gets cut so we will be charged 1 re after 3 minutes complete and then we will have to call again which is again explaining the entire thing and costing the customer.