Airtel — upgrade 2g to 4g issue

ManpreetB

from KHARIAR ROAD, Odisha

Address:

House no 359, ganesh nagar, khariar road, nuapada district, Nuapada, Odisha, 766104

Hi,
My airtel no is [protected]. I have recharged pack of 598/- on 19th march in this number. Later i realized it was 2g sim and won't support recharged pack of 4g data. I went to retailer and got an upgraded 4g sim of same number. But till now, the new sim is not activated and old sim continue to work. I have called airtel customer care number of times. Please help. New sim 20digit no is sim.

Customer care gave a reference number:csewk[protected]

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Comments

shambhulal saini

from Lucknow, Uttar Pradesh

By mistake recharge wrong number हो गया
लेकिन तुरंत शिकायत दर्ज करवा दी गई है फिर भी order cancel के लिए मना कर दिया गया

Pratik Dash

Today morning, my data pack got over so i recharged Rs 48 pack that's supposed to provide me 3 GB data. I used this data very minimally and now in the evening i am getting a message that only 30% data is left. my background data is off, even i am not being able to check the remaining airtel data.