Airtel — value added services activated without any request

Hello,

Sub: value added services activated without any request

Today all of the sudden rs 35/- deducted without any request for some namkeenpack. I don't even have an idea what is this vas and never requested any such service today or even in past 10+ years. I called customer care but they are saying we can only deactivate the service. But they should understand when customer is calling them with 5 min of such message, how he can request any such bakwas service.

This is totally fraud.

Regards,
Manish