[Resolved]  Airtel Company — Issuing prepaid card but not activated

Address:400011

One of airtel executive visited our post office (Jacob circle mumbai-11). Alloted us prepaid card and taken money on 26 march 2016. Promising to activate the alloted number by evening of same day. But even after so long period like a month no number getting activated. We apparoach airtel gallary at lalbaug and lower parel but still we didn't get any result. So irequest you to kindly look into the matter and help us to get us our money back.
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Aug 29, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 12, 2016
Airtel Customer Care's response
Dear Ms. Shah,

This is with reference to your post dated 28 April 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 12, 2016
Airtel Customer Care's response
Dear Ms. Shah,

This is with reference to your post, dated 6 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 15, 2016
Airtel Customer Care's response
Dear Ms. Shah,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

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sorry for late reply. i am sending you all details by mail. please do whatever possible.

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