Mar 30, 2017
Updated by josey john i forget to tell one thing.i bought 1 new airtel number from chennai, [protected].i am facing connection problem and high call rate in this connection .i complained in customer care, but no use . even they are not ready to attend call .we need to stay around 5 minutes..sometimes the call wall disconnected with out any customer support. anyway, by these problems, i am too irritated . already i ported other two airtel connections to bsnl. now these are remaining connections, , [protected] & [protected] so i sent port request from [protected], also i am planning to stop my [protected] prepaid connection. now i understood that...no use for complaint . no value for long term customers.
Verified Support
Mar 31, 2017
Airtel Customer Care's response Dear Mr. John,
This is with reference to your post, dated 30 March 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Apr 02, 2017
Updated by josey john who marked it as resolved ??? no use with complaint.. if i(12 years customer) didnt get any solution, no value to new consumers. avoid airtel that is best.
Apr 02, 2017
Updated by josey john when i am calling from [protected] to any other network, then i am hearing sounds like gargling of water..till the time, the problem isn't solved.moreover high call rate s going on both airtel connections..so am saying goodbye to airtel
Verified Support
Apr 04, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 30 March 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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