[Resolved]  Airtel — Very Poor Service for Change to One Family Plan

Address:

New Delhi, Delhi

On 28.07.2015, we made request to change Billing Plan to One family Plan of Airtel for mob nos., [protected], [protected], [protected] and [protected] at their Vikas Puri Office in New Delhi. It has not happened till date. The first telephone got changed to pre paid and later to post paid. However, on follow up we were informed that other phones could not be processed first due to end of the financial mid-year on 31.07.2015. On 1.08.2015, we were promised that it will happen within the day. However, our three phones with different members are out of service till date. We are totally appalled by this tardy service of Airtel to make a change in the much advertised One family Plan. Needless to add here that physical verification of our documents at our residence has been done on 29.07.2015. We hope some one from Airtel will take note of the situation and do the needful without further delay.