Airtel — very very poor voice and data quality

Address:

Salem, Tamil Nadu, 636501

Dear sir / madam, i'm from illavampatti, salem district, tamil nadu. I have been using airtel 4g support sim card for years. Since last year i have been facing network coverage issue in the said locality. I have been struggling to make and receive calls. At most of the times there is no coverage and even if i could make a call, the voice is not clear or unable to hear voices and my voice is not audible on the other side. On the other hand, i couldn't even able to utilize my data. The network is too poor. I'm not utilizing the network for the paid cost. I did complained about this issue to airtel customer care several times and till now there is no resolution. The customer care representative did noted down my complaint and assured me for the resolution. But, still the problem persist. They didn't gave any acknowledgement or tracking number for the follow up. I did insisted customer care for complaint number and timeline for the resolution but, there was no use at all. Airtel open network shows voice and data quality in my area is "good" but, it's not at all true. If it is good, then i have to make and receive calls easily without any hindrance. But, it is not happening. I'm roaming in and around my house by raising hands with mobile to receive signal. I'm raising this compaint in frustated situation. Airtel promised me for the resoultion but, they failed.