[Resolved] Airtel — Very worst Data Plans airtel

dineshkmca3

from Delhi, Delhi

Address:	600001
Website:	airtel.in

Very worst data plans they had. When I recharged for 6 GB data and used only 2.5 GB/ month and I recharged again in the last day of the month plan for 300 MB for mobile data. The balance of 4.5 GB was gone and they are charging me from the main balance also. They had some Data plans like A and B. If you have already some data in A, and you have fully consumed in B plan then immediately they are charging from the main balance. If it is going zero then again consumed from A. What they are thinking, I paid for the both plans then why they are charging from the main balance. I'm planning to switch on Gio.

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Feb 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 9 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jan 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 9 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd