[Resolved] Airtel — Wallet cash back

Vinay Srivathsa

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560028
Website:	Airtel.com

Hi I Am Vinay, I had an issue with airtel wallet cash back offer transaction I'd[protected] rs 457.52 I booked ticket in BMS through airtel wallet and their was an offer from airtel of 25 % cashbach on the amount booked on 1st Jan 2017 and airtel was supposed to pay it back with in 2 days of my booking date. But it almost 9 days still I have not received the cash back amount and also I raised the complaint on Jan 3 complaint no 193016
But still now I dint get any response from airtel .please resolve this issue asap

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Mar 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 10 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Jan 21, 2017

Updated by Vinay Srivathsa Still now this problem as not resolved from Airtel end. This is really pathetic service from airtel.

Verified Support

Feb 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Deepak awale

from Solapur, Maharashtra

I was given request On 18 Oct 16. But customer care executive has activated 20GB data of R's.2000/. So my salary was detected the the same in R's 2848/- in Nov and R's.2988/inDec salary. Kindly check and refund the same.

Abhi Mukundan

from Ernakulam, Kerala

None of the message is receiving to my airtel number [protected].I have checked my phone but there is no issue with phone. Due to the issue i lost my OTP for various purposes and affected my job also

Shankar Rohith Aradhana

Dear Sir,

I have an Airtel no. [protected] which i took a year before. I last used the no. in May as I'm abroad now. I tried inserting the sim recently and found that it is not working. I'm sure there is more than 100 Rs in it and Validity was life time card. Pls check and activate my sim card.