Airtel — worst airtel customer service

Address:

Chennai, Tamil Nadu, 600054

Please find the call recording and screen shot attached for your reference.

Again another fraud from your team calls up and does nothing on my complaint.

I am not getting perper service.

The stupid girls whom i spoke to on 2nd feb. Told that, she will arrange a call back from her manager as she was blabbering on call instead of providing appt. Resolutionand.

My complaint was not address properly, you guys call to say apology and the complaint reminds unattended even after that... This girl repeated telling that she is top level officer in airtel and i have no right to escalate further when i feel the resolution provided by you is unethical and not customer friendly.

You just set call back to close the call and complaint. But does not close the issue raised.

Gist of the case: though i wrote it 100 times i repeating it again.

I raised request to port my 3 numbers from other network to airtel.

1. I was promised by one of your employee to have a person in my door step to port my existing 3 idea number to airtel and add those numbers to my existing airtel account with current prime number as [protected].

2. On your promise, i got port numbers for all 3 numbers and kept it ready.

3. Post my online request i would have received 5 calls on 5 consecutive days assuring that they are coming in next 2 hours to collect document. But till date no update. The initial request was in the first week of january. Since then, i have been in contact with you via mail escalating your poor service.

4. Every time i get to know from your nodel service that, you don't provide such door step service. But i received multiple call confirming the same.

5. Your senior desk, though they doesn't sound so.. I am forced to trust.. They have no concern on complaints raised rather than calling customer just for the sake of closing the complaint with no solution. If we force for right solution they know the tactics to close the case with some falls promises like the stupid girls gave me in last call i spoke.

Request you to listern to all conversation i had with you till today on the concern since feb last week.

I want proper service from you as i pay my bills on time in thousands.

I need compensation for all these harassment you have been doing and my other this month bill also got generated of rs. 1212. 00 which could have be avoided if the porting would have happened in time.

Expecting resolution atleast this time as i am looping trai here as i am failing to get service i deserve and no satisfaction i will raise it in cf.

Regards
Nithyananda prabhu
[protected]
Nithyananda. [protected]@gmail.com