[Resolved]  Airtel — Worst experience with airtel 4g connection

Address:Vadodara, Gujarat, 390022
Website:www.airtel.in

From last 4 moths we are using 3g or 2g speed instead of 4g, we have spent 450 rs for each 4g connection for 4g speed but we didn't get the speed till now, who will be responsible for this, your customer who paid 450 rs or airtel company who only provide delay service?

We spent our money for better service and 4g speed but we couldn't found anything from airtel. So now we need discount on each cug connection's bill cause we used 3g instead of 4g & still using 3g from last 4 months.

As customer i can understand the situation or procedure for new tower setup, but why airtel company don't know to their customer's work and time?

Why i always write the mail for single issue?

This time i only want the discount of rs 150 for next four to six months, plan of action eta from you & alternate solution for the same.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
May 18, 2017
Updated by omi4u
Hello Karishma,

Thanks for your prompt reply !

Name : Om R Kadam
Mob : [protected]
Verified Support
May 18, 2017
Airtel Customer Care's response
Dear Mr. Kadam,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 18, 2017
Updated by omi4u
Awaiting for your reply!
Verified Support
May 22, 2017
Airtel Customer Care's response
Dear Mr. Kadam,

This is with reference to your post dated 17 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 29, 2017
Updated by omi4u
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54520
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information