Airtel — Worst network connectivity for voice and data | |||
This complaint is just to create an awareness among the mobile users. And the purpose is to alert those customer who want to switch to airtel nw from other nws. I ported my vodafone postpaid sim to airtel postpaid sim (Plan 499) on 8th jul (Requested on 6th jul). I moved from vodafone to airtel with an assumption that the data connectivity would be good. Vodafone has very good voice quality but because of moderate data connectivity, i thought of switching to airtel. I received multiple messages to my mobile no before porting that airtel 4g nw is active near to my home with exact locations also. Even the link-https://gadgets.ndtv.com/telecom/news/airtel-platinum-priority-4g-network-preferential-service-faster-speeds-subscribers-225...⇄ As well as the advertisement prompted me to switch to airtel. But after switching to airtel my problem becomes manifold - in terms of poor voice quality and data nw. Currently i am working from home and i am not able to take care my office work properly. But below are pain points for me within 1 day of availing the service: 1-i was with vodafone 299 plan and now 499 airtel plan. 2-if i compare vodafone is far better wrt voice and data nw 3-nw is keep on fluctuating with airtel where it was stable with vodafone 4-call is not continuous and gets disconnected during the call 5-nw data strength is too week Before porting to airtel i visited the nearest airtel store and they explained me that with 499 postpaid plan i will be treated as platinum customer and data quality will be too good. I visited another nearest store and even got the same feedback and hence convinced to switch from vodafone to airtel. After that i am suffering each day with voice call and data quality. Not able open a web page-newspaper and not able to view a image from whatsup. Such is the experience with airtel nw. If this continues then allow me to port my no back to vodafone or reliance jio. My airtel post no - [protected] Final a complaint i registered on 10th jul and it says that expected date of resolution is 18th jul. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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