Airtel — Worst network connectivity for voice and data

Address:Bangalore

This complaint is just to create an awareness among the mobile users.
And the purpose is to alert those customer who want to switch to airtel nw from other nws.

I ported my vodafone postpaid sim to airtel postpaid sim (Plan 499) on 8th jul (Requested on 6th jul).

I moved from vodafone to airtel with an assumption that the data connectivity would be good.
Vodafone has very good voice quality but because of moderate data connectivity, i thought of switching to airtel.

I received multiple messages to my mobile no before porting that airtel 4g nw is active near to my home with exact locations also.
Even the link-https://gadgets.ndtv.com/telecom/news/airtel-platinum-priority-4g-network-preferential-service-faster-speeds-subscribers-225...
As well as the advertisement prompted me to switch to airtel.

But after switching to airtel my problem becomes manifold - in terms of poor voice quality and data nw.
Currently i am working from home and i am not able to take care my office work properly.
But below are pain points for me within 1 day of availing the service:

1-i was with vodafone 299 plan and now 499 airtel plan.
2-if i compare vodafone is far better wrt voice and data nw
3-nw is keep on fluctuating with airtel where it was stable with vodafone
4-call is not continuous and gets disconnected during the call
5-nw data strength is too week

Before porting to airtel i visited the nearest airtel store and they explained me that with 499 postpaid plan i will be treated as platinum customer and data quality will be too good.
I visited another nearest store and even got the same feedback and hence convinced to switch from vodafone to airtel.

After that i am suffering each day with voice call and data quality.
Not able open a web page-newspaper and not able to view a image from whatsup.
Such is the experience with airtel nw.
If this continues then allow me to port my no back to vodafone or reliance jio.

My airtel post no - [protected]

Final a complaint i registered on 10th jul and it says that expected date of resolution is 18th jul.
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Airtel customer support has been notified about the posted complaint.
Jul 16, 2020
Updated by kumar45
No comments received from Airtel through SMS, Email, Call or updating here itself.
This shows how Airtel is treating their customers.
I feel only good advertisements will not increase the brand value.
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