[Resolved]  Airtel — Worst network ever

Address:Pune, Maharashtra, 411028

Hi, i am using airtel post paid service.

In advertisement they says, you will get airtel 4g network even in laddakh location,
But i am not getting proper network in pune.
I pay 1300 rs per month to use services of airtel, but it never provides me network to use those services.

I have registered complaint in their customer care 4 months ago, but still they have not resolved the problem. They were saying we will install a new tower in your area, which would take minimum 3-4 months. Means it is totally waste to pay bill for next 4 months.


This is really intolerable, airtel is a worst network provider.

I request you to please take any action against airtel, to not provide the services what they promise to do.
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Sep 1, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 27 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 27 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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