[Resolved] Airtel — Worst service in postpaid in world | |||||
I was informed that i have unlimited internet after 1.5 gb 3g and when 3g benefit was consumed instead of giving 2g unlimited they are frequently deactivate my 2g internet when i complaint after few hours they ll again activate it same problem i have to face last month and they told we will solve it if you face same prob next month send us screenshot this month i send screenshot and they are not solving i doubt it after consumption of 15 days they will give same ans on 2nd june that send us screenshot next time so basically even after paying so much amount i will be unable to use net Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 30, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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