[Resolved] Airtel — Wrong Balance deduction

Shirish Karambelkar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hello,

I have made a phone call to a local mobile no. ([protected]) at 21:05 pm . The call duration was 7 mins approx . My balance was 209 rs prior to this phone call, and after the call the balance has reduced to 105 rs . I want to understand why 100rs was deducted from my account for a local call & that too just 7 mins call duration. The local no. that i have called belongs to Mr. Sinkar for any verification .
I request you to kindly look into tghe matter & solve this issue.
Thanks & regards,
Shirish

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Karambelkar,

This is with reference to your post dated 23 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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lalit kumar jatav

from Ajmer, Rajasthan

today 10 RS were credited to my airtel a/c. it was to be deducted any time after 11.08 am tomorrow (28/12/2014).but my credit balance already deducted before time. Even i did not utilised this. i made only two short calls.
i think airtel is exploiting us