[Resolved] Airtel — Wrong bill & wrong data usage by AIRTEL. Just cheating people...

Biswajit Mishra

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have a number with airtel corporate plan & 1 GB data usage plan. My billing cycle is 5th to 4th of next month. I was in roaming from 5th to 15th june 2015 where I have no network to use internet. Back to Delhi on 16th June where I used 294 MB data only and which is showing OK in my mobile data usage. Suddenly I got message from airtel that 'you have consumed all your data' . Tried to get help from aitel customer care but no action yet. They are just forcing me to agree upon I have used all data which is very disappointing. Please someone help. Biswajit [protected]

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Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Mishra,

This is with reference to your post dated 19 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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