Airtel — Wrong bill and fraud services on the bytes usages

Address:

Chennai, Tamil Nadu

I am using the airtel broad band [protected] from past 10 months. I paid all the bills but the speed and the usage was wrongly projected and made the speed as very low. When I called cse of airtel they were not able to rectify and so, I asked them to withdraw the my connection on 01/15/2015 with the current usage. The bill will raise on 28th of every month and I need to pay before 14th of the next month. I am receiving the message as due your no:[protected] going for permanent disconnection due to default of INR 860 So pls make the payment today to avoid disconnection. In the above message it shown as default. I am not a defaulter to the payment to airtel. Airtel have the issue with the billed amount and doing the fraud usage services without having the proper connection to the sites. The same was talked with Airtel CSE. For verification you can take the call recording from Airtel done from my number [protected] to airtel customer care number. The Contracted or Airtel agents are calling from[protected] and making frighten to pay the amount earlier before 14th of next month. I am very much afraid because of these calls from airtel. Kindly take necessary actions on this type of calls and messages sending by airtel. The message showing as default but am not a defaulter I paid all the bills correctly and for me the service is not correct hence I asked the airtel to disconnect the connection,