Airtel — wrong charges being levied

Veena Khurana

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110075

1... I took an international roaming plan from delhi to us for rs 3999 on the 22nd july which i am told expires on 20th august.
Since i landed after a long flight in india on 21st august at 11am, i did not and could not have used any airtel services after 20th august. But i am being billed twice for rs 3999+ rs 3999.
2... Besides for very very poor service during my trip too, i complained on the 14th of august, telephonically as well as by email to airtel us number as well as delhi (Gurgaon) numbers. But didn't get any response for the rest of my trip.

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Airtel customer support has been notified about the posted complaint.