[Resolved] Airtel — Wrong commitment done now denying proper service | |||
I was being committed by airtel that my customer delight program - "airtel Surprise"! Which i was being offer for five months will get renewed just by making a call to the customer service but i was being confirmed from one of your executive that airtel has made a wrong commitment. Now what's the use of such service where the customer is retained by making wrong commitment, i literally have waited my energy and money just to stay with airtel. I have even asked to give more data as the token of retention but your executive denied last time but still i remained your customer. Was this information helpful? | |||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 06, 2016 Airtel Customer Care's response Dear Mr. Bhargava, This is with reference to your post dated 2 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Mr. Bhargava, This is with reference to your post dated 2 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Airtel — Sim card block for 7095885258
Dear sir, i have lost my i-ball andi 4.5q mobile on[protected] after 8 pm. It has two sims. One of the sim is airtel number ie [protected]. I request you kindly block my sim to avoid misuse of the same. Umashankar