Airtel — wrong information by fort gallery

Address:

Mumbai City, Maharashtra, 400001

The person jignesh as a store manager.
In fort. Is telling me to convert postpaid to prepaid number. 120 days has to completed. But it was not righted any ware such role. And also he was not in a manner to with customers. And at last he told me that. Sir there are given target of postpaid is not achieved. That's why we are unable to do. What rabbis is going on in airtel..