[Resolved] Airtel — Wrong information provided airtel postpaid plan

sagarpatne

from Mumbai, Maharashtra

Address:

440034

Hello sir... My self sagar gopalrao patne.. I have taken 2 sim of airtel postpade plan is rs.149 rental.

Airtel executive mr. Om his air shop shatabti chowk ring road nagpur told me. Rs.149 pospade plan facility are... My mobile no.[protected] & [protected]

* 350 local and national sms free
* 350 local and national sms free
* 2g 2 gb internate date free
* rs.49 discount
As per plan available rs 149 rental plan so desisted two airtel postpaid connection purchase.

Than i conform by this plan facility airtel customer care tollfree no 198.. Customer care execute tole me... Your rs 149/- postpaid plan currently available plan is your mobile no.[protected].
* 350 local and national sms free;
* 350 local and national sms free
* 2g 2 gb internate data free
But rs.49/- discount not available..
And my second mobile no [protected] available plan is
* 350 local and national sms free;
* 350 local and national sms free
But 2g gb internate data fee & rs.49/- discount not available..

I so humble request to you provide me plan as per your airtel executive commitment... I am waiting for positive reply by your end...

Than's & regards
Sagar patne
Nagpur
[protected]

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Nov 23, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 22, 2016

Updated by sagarpatne Hello sir...My self sagar gopalrao patne..I have taken 2 sim of airtel postpade plan is rs.149 rental.

Airtel executive mr. Om his air shop shatabti chowk ring road nagpur told me . Rs.149 pospade plan facility are...My mobile no.[protected] & [protected]

* 350 local and national sms free
* 350 local and national sms free
* 2g 2 gb internate date free
* rs.49 discount
as per plan available rs 149 rental plan so desisted two airtel postpaid connection purchase.

Than i conform by this plan facility airtel customer care tollfree no 198.. Customer care execute tole me...Your rs 149/- postpaid plan currently available plan is your mobile no.[protected].
* 350 local and national sms free;
* 350 local and national sms free
* 2g 2 gb internate data free
but rs.49/- discount not available..
And my second mobile no [protected] available plan is
* 350 local and national sms free;
* 350 local and national sms free
but 2g gb internate data fee & rs.49/- discount not available ..

I so humble request to you provide me plan as per your airtel executive commitment...I am waiting for positive reply by your end...

Than's & regards
sagar patne
nagpur
[protected]

Oct 22, 2016

Updated by sagarpatne Hello sir...My self sagar gopalrao patne..I have taken 2 sim of airtel postpade plan is rs.149 rental.

Airtel executive mr. Om his air shop shatabti chowk ring road nagpur told me . Rs.149 pospade plan facility are...My mobile no.[protected] & [protected]

* 350 local and national sms free
* 250 local and std call free
* 2g 2 gb internate date free
* rs.49 discount
as per plan available rs 149 rental plan so desisted two airtel postpaid connection purchase.

Than i conform by this plan facility airtel customer care tollfree no 198.. Customer care execute tole me...Your rs 149/- postpaid plan currently available plan is your mobile no.[protected].
* 350 local and national sms free;
* 250 local and std call free
* 2g 2 gb internate data free
but rs.49/- discount not available..
And my second mobile no [protected] available plan is
* 350 local and national sms free;
* 250 local and std call free
but 2g gb internate data fee & rs.49/- discount not available ..

I so humble request to you provide me plan as per your airtel executive commitment...I am waiting for positive reply by your end...

Than's & regards
sagar patne
nagpur
[protected]

Verified Support

Oct 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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