Comments
same problem . my profile name unknown person name.myairtel app shows wrong name.what i'm doing tell me sir
I am suffering from same problem as above described, Sim registered with my father name but they mentioned wrong name..
When i was visited in airtel store for ownership transfer from father name to my name they check ID and said that's not match with the details they incorrect mention my father name. Store was also declined from there hand to rectify the details.. really Airtel service is unsatisfied how can they incorrect name mentioned of owner..
Totally unsatisfied..
When i was visited in airtel store for ownership transfer from father name to my name they check ID and said that's not match with the details they incorrect mention my father name. Store was also declined from there hand to rectify the details.. really Airtel service is unsatisfied how can they incorrect name mentioned of owner..
Totally unsatisfied..
The name against my Airtel number is incorrect. I sent so many email to Airtel but they are very irresponsible to solve issue. My sim got damage and due to incorrect name I not even able to take new sim due to this issue. I tried to call custer care daily for last 5 days but every time they said we will resolve ur issue in 24 hrs. They don't even bother about issue. Very wrost experience with Airtel service.
42%
Complaints
54512
Pending
0
Resolved
21960
View all 54512 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I did MNP from vodafone to airtel.
For which i submitted my passport.
My card got activated.
I did televerification for which last 4 digit of my passport serial number was asked.
Which i entered then it asked for my birth year.
Which was correct and my sim got verified.
After that i logged into my airtel app i saw app was showing my mother's name Krishna.
I called customer care my call dropped almost 20 times. Then i used another number to reach customer care executive it got connected at once.
I told them the issue, they were like it is registered in your mothers name.
How is it possible i have given my passport which have my name. All other information like fathers name, date of birth, passport number all are correctly registered except for my first name.
Airtel's executive must have registered my mothers name as my first name and very that is very irresponsible.
This was height of irresponsibility.
Unsatisfied
This is with reference to your post, dated 1 June 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd