[Resolved]  Airtel — Wrong Plan given by Airtel Executive

Address:

Pune, Maharashtra

Dear Sir/Madam, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I want to complaint against Airtel mobile company regarding cheating about bill plan. The executive committed me another plan, after taken my documents and deposit they give me wrong plan these are not discussed with me. Mobile No. [protected] Committed Plan 299 - 1000 local + STD min. 300 SMS local + National, 1 GB 2G data no any hidden charges like service tax any other. They give me Wrong Plan as 299 -- 700 hundred local Min. + 300 SMS local + National only. Also i am taking another bill plan for my 2nd number-[protected] - Plan-199/- 300 local + STD min. 100 SMS local and 500 MB 2G data no any hidden charges like service tax any other. They give me Wrong Plan as 199 -- 300 hundred local Min. + 100 SMS local + National only. Also committed to both this mobile inter calling is free. I putting a lot of mail regarding this but Customer care not giving me proper response They just saying me this is your bill plan as per showing in our system, not investigate who is giving me wrong plan. I know Airtel is very good company &amp; his service is also very good but I don’t know what’s going on there. Only concern about executive, they giving me wrong information and selling a plan. I think there is external agency is involved. Please help me to solve this issue.