[Resolved]  Airtel — Wrong product delaiver

Address:262308

I was reachared on my airtel app for my airtel number and they provide me double data office but after recharge they give 1 gb data only. so sir me last 3 din se call bhi kr raha hu or mujhe btaya ja raha hai ki apko iska solution milega. jiske liye meri 1 complainte bhi note ki gai ti or btaya gya tha k apko 2/05/2016 solution mil jayega but fir bahi problem now ye bol rahe h k jaha ja k complainte kro...
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Aug 14, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 06, 2016
Airtel Customer Care's response
Dear Mr. Azher,

This is with reference to your post dated 4 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Complaint comments 

Comments

My friend had a similar experience when she was using the Airtel app. Now she is using the Bill Bachao app that is good enough for doing such recharges. They suggest good recharge plans depending on your usage. And these plans are genuine. So you surely get what they say.download this app here - http://bit.ly/ormbb

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