[Resolved]  Airtel — wrongly recharged mobile number.

Address:East Khasi Hills, Meghalaya, 793002

I ve wrongly entered the mobile no. While doing online recharge through netbanking for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
Wrr [protected][protected] [protected]
However, till now no response received.
Kindly help.
Details below.
Recharge date :6th december 2017; 7:29 pm
Transaction:[protected]
Amount :448
Wrong no. :[protected]
Correct no. : [protected]
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Dec 11, 2017
Complaint marked as Resolved 
No steps have been taken as i have received no phone call nor email from airtel to resolve my complaint
Airtel customer support has been notified about the posted complaint.
Dec 11, 2017
Updated by Kharkongor
How can the complaint marked as resolved when it is NOT.!!!?
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