Airtel — Xstream Fiber connection

Address:	Bharti Airtel, India
Website:	[email protected]

I had taken the Airtel xstream fiber connection no[protected]dsl under their plan Rs 999/-Entertainment on 10th Sept 2020 with A/C no [protected]. with the assurance that I will be provided internet speed of 200mbps with six months advance payment vide txn ID[protected].
Airtel xstream ID is[protected]{tele.NO}and digita ltv connection no [protected]_001.
Instead of giving me internet speed of 200mbbs I am being given speed from 30 to 40 mbps only.
I lodged complaints to the [protected]@in.airtel.com under Service requests no{1}[protected] {2}[protected] and {3}[protected] to either give me speed as per my plan and payment or reduce/downgrade my plan to 40mbps, the speed being ACTUALLY given to me.
Regularly complaining and requesting gave no results except that they have closed my service requests without any fruitful results.
The AIRTEL is neither downgrading my plan, nor are they improving the speed of the internet. They have also kept silence on refunding my money.
I am a senior citizen of the age around 74 years and such type of action on the part of the AIRTEL is really painful to me.
Airtel has no effect on my threat to go to you.
Should a quick and humble action be taken from your side, I shall feel very grateful.
With Regards
Harish Chandra Tewari [protected] {M}
[protected]@yahoo.com