[Resolved] Airtel — Your service is worst.

Bojjam Naresh

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.airtel.in

I have ported my network to airtel on this 25th. As soon as network is ported, after 4 hours my mobile was disconnected from the network and saying sim is not provisioned.
When ever i calling from the other mobile, it saying the number is does not exist.

I replaced the sim from the airtel outlet as customer care suggested and issue is not resolved. I am calling the customer care almost everyday.

The source ticket is raised on 25th & today is the 29th. The issue is not resolved even after five days. I getting disconnecting from the network every day between 8.30 am to 9.00 am like that and sim get' s deactivated& again re-activated after the issue resolved by the customer team only.

The issue is not yet resolved and if it is not resolved in next couple of hours or repeated again i am sure i will change my network to other service provider.

Request number: 75817711

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Jun 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Airtel Customer Care's response Dear Naresh,

This is with reference to your post, dated 1 May 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 04, 2017

Airtel Customer Care's response Dear Naresh,

This is with reference to your post dated 1 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

May 05, 2017

Updated by Bojjam Naresh [protected]
[protected]