Airtel — zero resolution; worst support;

Address:

Hyderabad, Andhra Pradesh, 500008

On dec 27 i got a message from airtel support regarding sim change request as follows:
"this is in reference to your request for sim card change for your airtel mobile [protected]. We have registered your request vide order no.[protected]. The same will be processed shortly. Please mention this order no. For any future reference in this regard. We wish to further update you that the above request for change from sim no.[protected]u to sim no.[protected]u will be processed within 4hrs

But till now my sim has not activated. With lot of patience i called around 6-7 times about this. But there they can't able to trace the issue also. Then i have approached airtel office near me and explained them. They also can not able to resolve the issue also. Then i mailed to [protected]@in. Airtel.com. Then also i didn't get even a reply from them.

I am truly frustrated with the service and lost my valuable time and got a mental tension regarding this. This is the worst service i have faced from airtel. But the advertisement say" india's best network". Best service providers are providing the worst support.

I want to lodge a complaint against airtel on wasting my valuable time despite mental tention. I will definitely no longer use the service.