I ordered 236L Samsung refrigerator from flipkart and seller is akshnav. at the time of ordering its showing open box delivery but at the time of delivery they are saying its OTP base delivery but they derived the product without OTP.
When technician come for installation i found product as dent at the back then technician say to replace the product so i try to return the product but whenever i try to return one message pop and say its open box delivary and it can not be return after this i called costumer care they also try to raise return in behalf of me and say they got a technical error so they give me a random date to wait till now your problem will be resolved but hence now my problem not get resolved.
Akshnav is doing biggest level of scheme with flipkart and costumer.
My personal recommendation is if you see your seller is akshnav then immediately cancel the order otherwise you will face lot of problem
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