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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 12

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S
Skalzang Dawa
Sep 24, 2023
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Complaint -refund not issued by Amazon

Hi, I ordered two products from Amazon which were defective so I issued a return of the two products. I called amazon customer care and asked for a refund of the order and he told me refund will be issued in my bank account. Later i found out that the agent has issued a cheque on my address without my permission instead of a bank refund. I then asked the customer care to convert it into bank refund since my address is not reachable by post...
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M
Malini Iyer
from Chennai, Tamil Nadu
Sep 23, 2023
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By Nature Agar Agar

Website:Www.Amazon.in

Hi, I regularly buy By Nature brand agar agar to make vegan curd. This batch of both cans I got from Amazon have a very different looking agar powder and it’s not doing the thickening that their regular agar does. I tried another batch and that batch is working well.
When I report this with photos to Amazon they keep repeating that it’s a non returnable product and that they can’t do anything....
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T
Tushar Inani
Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received fully but its showing delivered

Website:www.amazon.in

Order Details

Product: Amazon Brand - Solimo XXXL Bean Bag Filled with Beans (Gym - H - Yellow Blue) (Faux Leather).

Ordered Qty - 4
Delivered Qty - 2
Delivery Date - 19 Sept 2023
Tracking Ids - [protected] and [protected]
Order No.[protected]

I placed an order for 4 items, but upon delivery, I only received 2 of them. On delivery date, I made a call...
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S
sreelakshmivishnu
Sep 20, 2023
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Not delivering product till today

Address:Amazon shipping ,Munnar

Making too much delay...update shows cannot find the address ...but no one called the customer for address verification... Customer disappointed...
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C
complainer000
Sep 17, 2023
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Amazon not giving seller information

We bought a CC TV camera set in Oct 2022.
The product is malfunctioning now.
The hard disk failed and the footage is disturbed with vertical lines on it.

I understand that Amazon itself is not responsible for the product.
So, to contact the seller directly I tried to get seller information from the Amazon app.
I observed that the seller name and address are different on the invoice and product page...
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Y
ybug285
Sep 16, 2023
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The

Hhgh...
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S
shahxsingh
from Delhi, Delhi
Sep 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not picked up

I initiated a return of this product. I was shown that my item will be picked up on 14th August yet no one came to pick up my item. In fact I was shown a message saying 'pick up attempted - package not ready' which is not true. I was ready with my package but no one came to my house nor was I contacted in any way. Amazon is falsely showing this message. I kindly request for my item to be picked soon and for my refund to be initiated soon...
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N
NB1987
Sep 14, 2023
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Exhaust fans ordered and refused for return

Address:Amazon India Application

I ordered 6 Panasonic exhaust fans from Amazon and they were not possible to install at the site I called them for due to some technical problem so I requested Amazon to return them as 5 of them were not used or unopened till the 7th of September 2023... The amazon team on the call kept insisting they were only replaceable and not returnable ... were as in my order history it mentioned return window open till 11th I even requested them to...
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M
Mugilvannan S
Sep 12, 2023
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Order not delivered to me

I order boat airdopes in amazon website three days before and I register many complaint to amazon customer care last two days. Still now I'm not received any call regards my product. I'm really worried about my product and also I'm getting Mental illness....
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G
gurudath44
from Mangalore, Karnataka
Sep 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Returned item

Sir, I purchased an item of ₹ 178/- from Amazon on 28th August 2023 paying the full amount using my credit card.
I cancelled the order on 31st instt. I got the saying I will get the refund with in 7 dayis once the item reaches them..
But till date I have not received the refund .I am not able to reach the customer service,
Their number is not answered.nor can I find their email id anywhere. On chat page they are not...
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K
Kasun95
Sep 9, 2023
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Online business

Address:U.S.A. aamazon,Rebet mail.

We gave rs.140000/= sri lnkan rupees for rebate mail online business.on the way we couldn't to log this mail before our withdrawal.in this time our acount current balance is Rs.274, 665.76/= in sri lankan rupees .so please help us to withdrawal our money to my bank.....
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M
Madan Gopal M
from Bengaluru, Karnataka
Sep 9, 2023
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Savya Office Chair

Address:Kalyan Nagar Bangalore

Dear Sir, My Name is Madan Gopal, i am using a Amazon account past 3 years with the mobile number [protected] and [protected].

Now i have ordered one item called Savya Office Chair order number-#[protected]. from Amazon and in Amazon there is a Rule that for a product there will be 7 days of replacement if the item is defective, also after that replacement, if there is a defective With the same product then they will...
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G
gupta_uppala
from Hyderabad, Telangana
Sep 9, 2023
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Product is not delivered and customer care is not supportive

I have ordered multiple products with Amazon on 22nd Aug 2023 and 2 products were scheduled to deliver on 24th Aug 2023. But on 24th Aug 2023, i've received only one product instead of two with a confirmation of both the products are delivered. immediately contacted with Amazon customer care being informed that investigating is initiated on 28th Aug 2023 with a second approach to customer care. Since there is no response from Amazon till...
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U
uvaish41
Sep 8, 2023
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Return of laptop and refund of money

I ordered a HP 14s, Ryzen 5-5500U 16GB RAM/512GB SSD 14-inches
(35.6 cm) FHD, IPS, Micro-Edge Display/AMD Radeon
Graphics/Alexa/Win 11/Backlit KB/Dual Speakers/MSO
2021/1.46 Kg, 14s- fy1003AU, Windows 11 Home |
B0B58VN76J ( B0B58VN76J ) laptop on 7 August, 2023.
It was delivered on 8 August, 2023 and when opened the packaging found that screen has damage. There was a line on the screen and I put the replacement...
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A
Aarun77
from UDUPI, Karnataka
Sep 8, 2023
Sep 9, 2023
This thread was updated on Sep 9, 2023
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Product not delivered but received mail saying the product was delivered

I had placed an order on September 5 2023 and the product was supposed to be delivered today September 8. I received an email stating that the product was delivered, but I did not get any delivery.
Order ID:[protected]...
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I purchased a gift card of Rs. 3000 on 21st July, 2023. Order no. is[protected]. There was an offer that if I purchased an Amazon Pay gift card worth Rs 3000 and more, I would get Rs. 100 cashback. But I didn't get that cashback. I have a complaint to the customer care 2-3 times. Every time they told me that that have raised the complaint and would get resolved in 7-8 days working days. But neither did I get any cashback nor any...
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M
Mlyiushi
from Udaipur, Rajasthan
Sep 6, 2023
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Complaint against Amazon for non-refund of order bearing no. 402-0501478-2145904.

Address:Udaipur, Rajasthan

Complaint against Amazon for non-refund of order bearing no.[protected].

Sir/Madam,

I am writing this to lodge a complaint against Amazon India for not refunding my order despite repeated requests.

I had ordered below mentioned product,
(1) Ultica Fab Velvet Curtains for Door 7ft Set of 2 | Emboz Panels for Home and Office Decor | Eyelet Grommet Curtains for Living Room Kitchen...
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Simz03
Sep 5, 2023
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Refund on the money I sent

Good day, i requested a refund on the amazon platform to get my money back but they refuse if i don't pay 16K to finish a order, i explained that i sent them all the money i had and i can't finish the order but they refuse to refund me or to let me withdraw the money on the platform, please help me, i really need that money back, please...
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V
Vivekgodzila
from Visakhapatnam, Andhra Pradesh
Sep 4, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

25499 Nintendo switch fake product delivered

On 23 Aug 23 have ordered Nintendo switch ver 2 from Amazon india. On 31 aug 23 the product was delivered to me without taking the otp . The delivery boy ran away. After few minutes the otp message came to my mobile and the product was showing delivered on Amazon mobile app. Immediately I opened the product and found piece of clothes, at the same time I complaint about this to customer care. They asked for 4 days of investigation time. Post...
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V
VEMURI ARAVIND
Sep 4, 2023
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Warranty claim issues on ac

Respected,

I was ordered an AC from amazon india on 30-march-2023 and it got delivered on april 3rd - 2023 from august 3rd week onwards my ac was not working i was raised the complaint about my ac was not working to amazon and they are not responding its been already 15 days, can you please take necessary action....
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