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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 10

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S
Sayantika02
from Siliguri, West Bengal
Oct 21, 2023
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Didnt receive product and no action taken

Sir, I ordered earbuds and ear case from amazon india . I received the ear case but i didn’t receive the earbud and charging box worth Rs 4999/- . We complained to amazon customer care they asked some time from 10/11/2023 to 19/11/2023 they made us wait and suddenly after 19/11/2023 they were not receiving our call and finally today they received and said our case has been declined . Being from a middle class the above mentioned amount...
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A
anji2654
from Hyderabad, Andhra Pradesh
Oct 20, 2023
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Loans Showing active after paying loan amount

Address:Rama Krishna Puram Post, Utagundam, Koduru ,Krishna Dist., AP

I had paid all the loans in Amazon pay but one loan was showing Active I Request to close Inactive my loans

Name : Anjaneyulu Kuraku
Number : [protected]
PAN Number : BSKPA4481N
Aadhar Number :[protected]...
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S
from Pune, Maharashtra
Oct 19, 2023
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Got wrong mobile phone

Address:PUNE

Hi
We have ordered Samsung galaxy S23 fe mobile from Amazon App on 15th Oct 2023. We received delivery on 16Th october 2023. When we opened the packet we found instead Of Samsung S 23 fe mobile phone there was REDMi 12C phone. The same was immediately informed to Amazon. After follow-up calls for two days on 18th we got reply that Amazon has completed the internal Investigation and they had delivered the correct product. This is false...
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S
satyassr1
Oct 19, 2023
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Product refund has not received

I have order realme techlife earbud from amazon when i get order i found a normal battery inside it when i go for refund my refund was picked by delivery boy and till now i have not received my refund ....
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J
jaism
Oct 19, 2023
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MI tv

Address:605, BT-14, faridabad-121002
Website:amazon

My MI TV-55 inch was not working last one month.
I am contact to MI, but he told to me for contact to amazon, because warranty of the product is taken by Amazon.
so please immediately attend....
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D
diff_2013
from Pune, Maharashtra
Oct 19, 2023
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Product shows delivered but not received

I ordered one product like Sound Bar from Amazon India. Seller Appario Retail.
The product was unfortunately shipped by India Post and that was the biggest mistake. Looks like Amazon's own delivery system was not able to deliver to my pin code!

The issue is on 18-Oct I got a message from India Post that the parcel is out for delivery. However thruout the day it was never received.

Late night I got a call...
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Suryansh Bhanti
Oct 19, 2023
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Got partial product--Only upper part of tracksuit

Address:Govt medical college firozabad Daulatpur, Jalesar Rd, Firozabad, Uttar Pradesh 283203

Complaint Details:

Order Number:[protected]
Date of Order: October 8, 2023
Date of Delivery: October 14, 2023
Nature of Complaint:
I am writing to file a complaint against Amazon India regarding an incomplete order. I ordered a Nike Man tracksuit on October 8, 2023, with Order Number[protected]. Upon receiving the package on October 14, I noticed that the package felt lighter than...
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patilsiddharth4
from Kalyan, Maharashtra
Oct 18, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Cbu code of (voltas 1 ton ac) indoor and outdoor unit is not matched. due to wrong cbu code Amazon denied replacement

I purchased the Voltas 1 Ton 3 Star, Inverter Split AC(Copper, 4-in-1 Adjustable Mode, Anti-dust Filter, 2023 Model, 123V Vectra Elegant, White) on 8th Oct 2023 and got it delivered on 16th Oct 2023.

When the technician came for installation, he mentioned that the CBU units were different and could not be installed.

When I asked Amazon for a replacement, they refused to replace it and rather asked me to return...
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A
Abh@y$h@rm@
from Noida, Uttar Pradesh
Oct 18, 2023
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Fraud transaction occurred with Amazon Pay Later

On 15 October 10:30 pm to 1:30 am there were several fraud transactions occurred through Amazon pay later account on Amazon. Further describing the scenario, someone has hacked my amazon account and tried to 7 different fraud transactions on 3rd party app where the payment is allowed through Amazon Pay Later. For this I have also complained in the Amazon Fraudulent helpline and also filed FIR to cyber cell team on 1930.

So...
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G
gajendraiec
from Jhansi, Uttar Pradesh
Oct 18, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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No refund after returning the item

I have purchased couple of item from Amazon however I returned few of them. The collection agent did not say anything while collecting time and after waiting for couple of weeks as no refund, I called to customer care and asking for refund.

They denied my refund saying that, The item what I have return is not same.

So basically they took my money as well as their product.

Till then I never shop...
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M
Mahā
Oct 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon has not delivered an item paid online but marked it as delivered on the order page

Amazon IND forces foreigners in the country to pay online and disconnect Cash on delivery for them to extort and steal their money.
Items do not deliver to the customers but Amazon keeps marking the items as delivered.
I have an order #[protected] for 1, 199.00 INR which has been marked as delivered when it has never been delivered.

I have contacted the chat and I call them on the phone multiple times....
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PrathameshKokare
from Pune, Maharashtra
Oct 16, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product not dispatched yet.

I have ordered Apple iPhone 13 (128GB) - Starlight and
Apple 20W USB-C Power Adapter on 10 October, 2023 and made complete payment at the time of ordering. Till today 15 October, 06.26 pm, none of the orders have been dispatched. I have contacted the customer care twice since ordering but still no progress whatsoever. Kindly resolve the issue and take necessary actions for the products to be delivered asap. please find below order...
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S
SHAURYA TOMAR
Oct 16, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product not dispatched

It's been 7 days and my order is not shipped and it's stuck at yet not dispatched.very bad of amazon.delivery date is of tomorrow...
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I am writing to express my extreme frustration and disappointment with my recent experience involving order # [[protected]], placed on October 9th. As a Prime member, I expected a seamless and guaranteed delivery experience, but the series of events that have unfolded have been utterly disheartening.

On the day of delivery, the situation deteriorated when the delivery agent called at 10 PM and asked my mother to collect...
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S
Srinivasmunaga
Oct 15, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Gas stove delivery-reg

Respected Sir/Madam,
Sub: cheap tricks are being played by Amazon by sending other products instead of ordered product.
Ref: Order#[protected], Ordered on 8 October 2023
Payment processed : EMI Rs. 1284.30 for 6 months
I am very sorry to bring to your attention that on September 22nd, I ordered a Blow Hot sapphire 4 burners gas stove and after a week, I received a call from Amazon delivery boy insisting...
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Sarthak_garg
from Jaora, Madhya Pradesh
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Broken Chair Warranty

Address:Jaora

Orders One Office chair from Amazon on[protected] received it on[protected] if got broken shattered into 4 pieces on[protected]. And the Amazon has advertised product using 1+ Year Warranty or Minimum 1 Year Warranty and now they are denying to assist any help or the Manufacturer DaUrban is Denying to help me in this regard while they are very rude and misbehaved while taking the warranty. Please help me get my chair repaired, replaced or refunded....
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Sandeep.ks8949
from Chidambaram, Tamil Nadu
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Axor Apex Helmet

Address:Online Shopping Website

I have ordered a Helmet with Order Id:[protected] &[protected] on 9th-Oct-2023 and 10th Oct respectively which was delivered on 10th & 11th.
Since the product size was different I have requested for return and the return was picked up on 11th Oct & 12th Oct respectively.
After that there is no update in the app and no one from customer service is ging any satisfactory response. They are simply saying that...
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M
mohithk58
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Issue in exchange scam done amazon

Address:Amazon india

I ordered an iphone through exchange scheme i gave correct imei at the time of verification i got failed i donno I contacted customer they are not responding properly and if they received they are not giving any solution this is not expected from amazon #amazon scam...
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Nirmit Upadhyay
Oct 13, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Return / Refund not being completed

Address:Amazon India (Mumbai)

Day 0: Placed an order for a 32 inch TV in Mumbai from Amazon India.

Day 1: As a Prime members, the TV was delivered the next day. I assemble the TV, but it stops working after 3-4 hours of operation (audio gone and video shows black spots on screen)

Day 2: Called Amazon India and requested return of the product for refund (as is the 10 day return and refund policy). Amazon India confirms the arrangement of...
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slokeshstu
from Bengaluru, Karnataka
Oct 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Trunk Mat

I ordered a Product (Car Trunk Mat) from Amazon on Oct 7, and the product was supposed to be delivered yesterday (12th Oct 2023).

But without informing me the product status showing now in the app is "Returning to Seller".

regarding the same, I have called Amazon Customer Care and complained about the same on the delivery hub. they told me that they will escalate the same to the delivery hub and get back.br...
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