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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 8

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A
aarti01
from Jaipur, Rajasthan
Nov 3, 2023
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Wrong Product Delivered - Samsung Watch

Hi,

I have ordered a Samsung Smart watch from Amazon of small size but they delivered me the large size. Now they are denying to replace the order with small size. They are saying that you ordered large size only, I know I have ordered small size and don't know how they change the size of the watch.

I am trying to reach their customer service from last 3 days and the support team is very rude and pathetic. they...
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G
Gaganpreetsethi
from Moradabad, Uttar Pradesh
Nov 3, 2023
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Item missing

Hi,
I hope you are doing well.
I want to confirm you that. I ordered 2 items and I received only 1.
Invoices are both in the box and I paid the amount from Amazon pay later 5th November is a due date of missing item.
Please let me know about this otherwise you can place the order....
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J
jeel14
from Ahmedabad, Gujarat
Nov 2, 2023
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Ordered 2 saree but got only one which is also torn and used

Website:amazon

Ordered 2 saree but got only one that too is used and torn
i paid 4600 for this but no response is giving by amazon and when i call them they will simply put my call on hold for 10-15 mins...
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J
jeel14
from Ahmedabad, Gujarat
Nov 2, 2023
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Ordered 2 saree but got only one

Website:amazon

I ordered 2 saree but got only one that too is used
i contacted amazon daily but no response from their side
i paid 4600 for this
when i try reaching to them they will simply put my call on hold for 10-15mins...
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T
tanu2304
Nov 2, 2023
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Phone replace

Address:Natagram

Amazon said that they did not change the phone and will not refund the money....
+1 photos
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A
akshay kumar sangwan
from Mumbai, Maharashtra
Nov 2, 2023
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Poisonous kinsfolk olive oil delivered by Amazon.

Address:Amazon india

Sub - Poisonous kinsfolk olive oil delivered by Amazon.
I had ordered 2 "kinsfolk Pure Olive oil" Bottles ( order no.[protected]. Sold by M/s "Hashmitha, Tirupur, T. N. Same was delivered to me on 17/10/23. Since we were using earlier purchased oil so we used this kinsfolk olive oil after 3-4 days of delivery. After using it for frying we started having stomach ache. For 3-4 days we could not understand what...
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Rs. 1499, without OTP or authorization has been cut from my credit card by Amazon India CYBS SI. This is not correct and should be reversed. Kindly help.

I have not applied for the prime membership. without the permission of my the money has been debited...
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K
Kakashirukia
from Wokha, Nagaland
Nov 2, 2023
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Product Name: Elite Stix Pro

Address:BT-Mobile AMC Service (Agra, UP), Shop No.15, First Floor, Kailash Plaza, Shah Market, Bangalore , india -282002Customer Care : 0262 4063523

Amazon
Bangalore, india
BT-Mobile AMC Service (Agra, UP), Shop No.15, First Floor, Kailash Plaza, Shah Market, Bangalore, india -282002

Support Email : help.[protected]@gmail.com

Customer Care :[protected]
COMPLAIN : Wrong Product...
+3 photos
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K
Kakashirukia
from Wokha, Nagaland
Nov 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Inside The Box

Address:BT-Mobile AMC Service ( Agra, UP) Shop No. 15, First Floor, Kailash Plaza, Shah Market, Bangalore, India-282002. Customer Care: 0262 4063523

Product Name: Elite Stix Pro
SKU: Elite Stix Pro
Received From: BLUE DART
Sl. No: 35
AWB No: [protected]
Route Code: WKA/WKA/GAC
Reference No: MH173700
Order Date: 03/10/2023
Complain: Recieved A Wrong Product...
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K
kapursaket
from Delhi, Delhi
Nov 1, 2023
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Violation of MRP as per Legal Metrology Act 2009

Amazon has Billed through Etrade Marketing Private Limited Tax Invoice No.HR-DEL5-[protected]-2324 dated[protected] two Nos Philips Study Lamp for ₹1, 423.00 whereas as per the MRP printed price is ₹450.00...
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V
vardhanrohan_3003
Oct 31, 2023
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Ecovacs Deebot N8 Vacuum Cleaner

Address:29B Janki Nagar off Pal Road, Jodhpur Rajasthan

Complaint Lodged with Ecovacs India on 29th September 2023 regarding malfunctioning of the machine .

[protected] Response received on WhatsApp No [protected] requesting me to share the video/ images of my query. Also, to share the copy of the invoice with Machine Serial Number which was shared.

[protected] Video of the machine malfunctioning shared with the Serial Number found in the Dustbin compartment along...
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A
aziz5253
from Kota, Rajasthan
Oct 30, 2023
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Smartwatch

Dear sir i had ordered an smartwatch from
amazon .After opening box strap and charger was
missing in box and i complained on amazon and
they said it willl take 3 days to resolve ur problem
Today i called them they said its not our mistake
and we cannot help in this matter
my whole money got wasted.
please kindly take appropriate action
order #[protected]...
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K
Oct 29, 2023
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Rejected by seller

Website:Amazon.in

Hi team, we have ordered shoes in Amazon.in and while purchasing they said we can return in 10 days. But after receiving the product the customer care said, we only have to do self shipping.after lot of discussion with customer care, we have done the self shipping. Customer care promised they will return shipping amount also. After shipping now the seller rejected the product, , as they are saying they sold the product through Amazon and...
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S
Suhana ayana
from BENGALURU, Karnataka
Oct 28, 2023
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Money scammed 72000

Address:Amazon
Website:mebu-stores.cyou

Money scammed by Amazon mall tutor by giving tasks of rupees 72000...
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M
Mahesh Kumar Nayak
Oct 27, 2023
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Regarding the behaviour of Delivery Agent

Sir, I have ordered an item Order no #[protected] from Amazon on 18 th october 2023.According to the estimated time of delivery it has reached on 27 October 2023.But the delivery agent delayed the order time because of his attitude.The same delivery agent has given item of one of my neighbors and i was there. But he knowingly left that place and again ask me the location. When I told him the address again but he knowingly acted as...
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P
priyank.mamar
from Delhi, Delhi
Oct 27, 2023
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I got same brand but different design and different colour nike shoes

I ordered nike shoes of black and white colour and instead of that i received different nike shoes of colour blue and white. Plz help me . Amount is very big . I cannot afford that much loss without my mistake. This is totally a fraud. Registered mobile number is [protected]. And order id is[protected]...
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S
Shankarjohn
Oct 26, 2023
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Missing phone in the box

Amazon .inapp placed my order on Oct 12 . Expected delivery is on Oct 18, on Oct 18 I received a call from Amazon at 10.45pm, call cutted then informed to customer care on Oct 19 . Then on Oct 20 I received my order, when I opened my box PHONE Is THEFT. Took a video raised a complaint as product missing . Customer care called then they said wait for 5days for investigation, I waited till Oct 25 . No response from customer care, then I recalled...
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1
1radhi12345
Oct 26, 2023
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Rude behaviour of delivery agent hyderabad location

Is amazon having any control on their delivery partners recently one of agent came for delivery for customer named lasya.p door no 9-52/1, road no 3 new dilsuknagar around 11.30 AM and when questioned who are u that bugger(delivery agent looking seriously) is not a primary responsibility to question if some one entering our premises i dont know how amazon in hyderabad is recruiting such a nasty persons quite surprising and when tried contacting...
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Website:www.amazon.in

I returned an item on 18.10.2023 which was scheduled to be picked up on 19.10.2023 but the picked up partner received the item on the same date. After that the next day another person came and asked for the same return item to be picked up I told him that your person came yesterday and took the returned item. He told me he will confirm first before initiating further the process of refund then I was said OK. He called me after some hours...
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G
Gpp2023
from DEHRADUN, Uttarakhand
Oct 25, 2023
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Missing products from the order, displayed as delivered

I Have been a regular customer of Amazon for nearly 10 years. However, the present experience has been very much disappointing.
I had given 3 orders on 9/10/2023 –
1st order (last 4 digits4336) comprised of 2 bed sheets. The 2 bedsheets were delivered in a single package.
2nd order (last 4 digits 6736) comprised of 11 bedsheets. Only 1 bedsheet (pink-green floral) was packed in the package, whereas the sticker pasted...
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