American Express India — Credit card application

Address:	Mumbai City, Maharashtra, 400095
Website:	www.amex.in

Hello

Few weeks back I was in Hypercity with my husband buying groceries we vet approached by an Amex sales person I was keen in applying my husband was it sure I was happy to apply I have documents I was explained well and asked to forward rest via email so far I have confirmed with 3 emails and continuous wassapp chat that I initiated myself I came to know last week no intimation what so ever from Amex an agent is communicating via wassapp, as per Amex rules and laws if they reject an application this is what their site says abt it:
If we deny an application for our services or end a customer's relationship with us, to the extent permitted by applicable laws, we provide an explanation, if requested. We state the reasons for our action etc

Finally I messaged the agent who said call customer service I was told its rejected due to verification upon that I was shocked there is no physical verification conducted everything is via phone and email only the worst unfair treatment and by law they cant reject my application when no one appeared for the verification. the back is hampering my credit worthiness I would like to officially complain and would like a compensation of the mistreatment

[protected]INR conditionally approved Is my ref numb
Ali Asgar Amex
+[protected]
Aliasgar.T.[protected]@aexp.com

I have the same issue with Citibank sbi Hdfc and standard chartered whose debts I paid already but they hampered my credentials inspire of having a clear score on cybil its still not worth it

Regards
Sheetal kathuria
[protected]
sheetaljoshi10.[protected]@gmail.com