[Resolved]  American Tourister — Luggage bag - Repairing Problems

Address:

Mumbai City, Maharashtra

Hi, I had bought two American Tourister suitcase in Feb 2014 from Maharaja-The Luggage Shop, Mumbai. But unfortunately wheel of one the suitcase has been damaged. We have taken that suitcase with warranty card for repairing to a shop named Bimal Brothers it located in Tower Chowk, Darbhanga, Bihar. Its a American Tourister franchise. But that shopkeeper is telling it will be not repaired here, from where you have purchased you have to take that suitcase in that shop. I am hearing it for the 1st time that if you take any branded thing then it can be repaired across India. So please look into this matter. Thanks, Ankita Srivastava ([protected]@gmail.com)