[Resolved]  Samsung 2 Door Refrigerator — Service Center at Dehradun is not giving any service

Address:

Dehradun, Uttarakhand

We are having a 2 door SAMSUNG referigerator.The Referigerator lower portion is not cooling.made a complaint in december 2012. Since then the local service centre at Dehra du is not doing anything.
The engineer from Samsung has come almost 4 times but after reaching our home they say that referigerator has to be DEFROST first and when we switch of the fridge they never turns up the next day.
This has happened 3 times since the last 20 days.
We are regularly complaining to the customer care but no response.
They just say we are following it up. be patient.