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Asianet Customer Care

Asianet Satellite Communications Ltd

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India - 695006

Customer Care Phone Numbers and Contacts

Phone:+91 471 257 5222
 +91 471 257 5333
 +91 471 257 5444
 +91 470 261 1717
 +91 470 3256345
 +91 470 325 6344
Fax:+91 471 252 7878
Adoor
Asianet Satellite Communications Ltd
Koipurathu Buildings,
Holy Angels School Road
Adoor - 691523
Ph: 04734 324777

Alleppey
Asianet Satellite Communications Ltd
Rukmini Complex, Mullackal
More...
 

Asianet Complaints & Reviews

Asianet - HA92002208 - Disconnection

User
 Devi Menon on Dec 18, 2014
My cable connection was disconnected yesterday (18.12.2014) due to delay in payment. I had immediately made the payment vide receipt No. 2014/5145738 and the same was informed to your office by the Agent. However my connection has not yet reactivated. Although I am trying to contact you over phone Nos. 0487-3015500 and 3015501, either nobody is picking or computer reply all lines are busy. My coection is at Thrissur. Pl look into the matter and arrange for immediate reactivation Thanks Vinayan Menon 9400569110 devimenonr@gmail.com...
Complaint comments Read comments Complaint category Home & Garden

Asianet - STB box not functioning

User
 arunushass on Dec 9, 2014
Consumer no: KA90208575 Ticket No: KA 03081564 Sir, Purchased additional STB box and remitted Rs 1910/- against the box .Whereas paid Rs. 3300/ on5/11/14 vide receipt no: 2014/5123951 dt 5/11/14 up to Sept 2015 . New STB box not functioning until further Rs.275/ to be paid. Kindly help us to solve the situation . Sahadevan P Civil station PO Kozhikode 20 9446367379...
Complaint comments Read comments Complaint category Business & Finances

Asianet - regarding internet connection

User
 philippv on Nov 19, 2014
I am your customer from the beginning of asianet and i am very much proud to be its member and happy in its immense growth all through the past years . But it is very much pathetic to note that it coming to below standard, I am customer of asianet net in the unlimited package scheme for the last so many years . but now the net is having complaint every week . When I call the customer care I get the caller tone you are very important to us that part is well and good . Next the call will be attended by a lady and she will ask for the code no and she will verify the name and the call will last...
Complaint comments Read comments [1] Complaint category Broadband

Asianet - Very Bad Service

User
 hareesh5566 on Nov 17, 2014
I had complained several times to customer care regarding not getting the internet connection several times but its been three days the issue has not solved. very very bad customer support and service from Asianet. if the complaint doesn't resolve today itself ( 17/11/2014 ) i will not pay a penny as rent for this month. This is the second time that this situation is happening with me i will never suggest Asianet Dataline to any of my friends as well and this is the last month i am using your service and please try to appoint someone qualified to resolve issue in your technical team. PLEASE DONT...
Complaint comments Read comments Complaint category Internet Services

Asianet - Disconnection of TV even when there is balance - GA91010073

User
 mumtazeshack on Nov 16, 2014
I had taken one year digital TV subscription (Code GA91010073) on 24/04/2013, but as I had to travel abroad I had requested the office of Asianet to freeze the account. I returned to India only in September 2014 and reactivated my account from September 2014 onwards. On 15th November 2014, I got a message in my mobile that I have to clear a due to reactivate my services. On connecting with customer care they informed that I have a due of around Rs. 1580/- and so they have disconnected my connection. They provided me a number of the accounts section and on calling that number I was told to wait...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Value less progrrammes telecasting by Asianet

User
 BSPILLAI on Nov 6, 2014
Value less programmes one after another increasing. Damaging social setup and minds of people. It is well known that every day pain and pain showing means the viewers get more and pain. It submerges in the mind of people. Slowly slowly people become such characters in their real life. Good prg such as Kailasnathan time is shifting away from proper time. Kailasanathn best time is 8.00 pm. add such value based prgs. Instead of karuthamuthu sosos from BS PILLAI 9447150099...
Complaint comments Read comments Complaint category Telecommunications

Asianet - Complaint on Cable Connection

User
 pradeep290 on Oct 24, 2014
Sub: Complaint on Cable Connection Ref: 1.Sub code : GB: 91002017 2. Ticket no.- WC1544 & GB 00029408 3. sms Dated on 22nd October 2014 Sir, I am a customer of Asianet Satellite Communication Ltd, for the past three years . The service was found impeccable, but recently I am getting trouble with the poor customer service. On 11th oct 2014, a complaint was given to the customer care department Through telephone & online about the failure in connection . The service men came to my home on 16th Oct 2014 and told that reason is the malfunction of the set-top box . On the next...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - unreasonable bill charged on reconnecion of asianet cable

User
 nituasianet on Oct 13, 2014
Subscriber ID-AG91003100 Complaint against-Asianet Satellite Communications Limited, Kariavattom, ezhakadavil House, near health centre pangappara, Thiruvananthapuram.Phone number 0471-2415353 Details I have gone to the above mentioned pangappara asianet satellite communication office on february end and raised the request to disconnect cable tv connection from march 1st onwards as I was going on my maternity leave. Request was raised orally to an agent who was stationed in the asianet satellite office in Pangapara . We had confirmed twice whether any written request or any mail communication...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - NOT GETTING INTERNET BROADBAND

User
 mn881 on Oct 8, 2014
I AM A CUSTOMER OF ASIANET INTERNET. MY USER NAME IS MN881. FROM 1ST OCTOBER 2014 ONWARDS I HAVE NOT GETTING INTERNET CONNECTION. I HAVE ALREADY PAID NET CHARGES UP TO 31ST OCTOBER 2014. SEVERAL TIMES I HAVE COMPLAINT THROUGH PHONE TO CUSTOMER CARE NUMBER 8086011111. BUT NO ACTION IS TAKEN. PLEASE TAKE NECESSARY ACTION AS EARLIEST. My phone no. is 9809674397....
Complaint comments Read comments Complaint category Broadband

Asianet Satellite Communications - irresponsible behaviour of staff

User
 girijan on Oct 8, 2014
i am working as Manager in a nationalised bank in Kodungallur. On my rececent transfer to Kodungallur i have approached your local office at Kodungallur 0480 2806770 for a cable connection with set top box on 29.9.14. On my repeated requests the cable was laind on 01.10.2014. Due to pooja holidays i told them that i will be available only on saturday [05.10.2014]. It is informed that the the connection will be provided on 04.10.2014. As nobody has turned up i hv taken up the matter with your office ; 2806770; and yr toll free no 9388800800. It was a worst experience with your toll free number and...
Complaint comments Read comments Complaint category Entertainment and Recreation

Asianet - Blocking of cable connection

User
 V.NandakumaranNair on Oct 1, 2014
Dear Sir, I am a subscriber of Asianet for more than 4 years under the area of Asianet Attingal.My name is .Mr. Nandakumaran Nair and my contact number registered with Asianet is 9846996655 as I don't remember my consumer ID Number.All these time my cable connection was renewed through collection agent this time also he called but not come.Since last Monday onwards my connection was found blocked, I checked with your customer care they told me that this is due to non remittance of subscription and it was done by their local office and ask me to contact them. Presently I am not in my home town...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Asianet digital connection KA 90210043

User
 imd123 on Sep 24, 2014
From I.Mohandas., 2/106J.SHREYA, Karaparamba, Kozhikode, 673010 Mobile No:9847521321 EMAIL :mhnds1@gmail.com. I have been complaining about the non getting of my connection since last two days.to phone numbers 938800800 and 04953253403.Iam getting a reply that my complaint is forwarded to my local office at East Hill (Calicut).So far no body attended my complaint. Pl take IMMEDIATE ACTION....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Unable to get most of the channels. Dizziness in reception

User
 Balakumaran K N on Sep 16, 2014
I am BALAKUMAR.K.N., AA 91002381 from Pattoor, near Vanchiyur. Address Flat no 404, Block-2, EMS Nagar KSHB Flats Pattoor. Subscriber for Full channels HD One year subscription @ 6990/- made on 31.10.2013 valid till 31.10.2014. Payment receipt no 2013/1845254 from One Mr.Sooraj. From 5.9.2014, many channels are blackouts Eg 103(ACV), 105(Jai Hind), 108 (Media One), 112 (Prabhatham), 114 (Koumudhi), 115(Safari), 116(Today), 126 (ACV News), 127 (India Vision), 131 (DD4 ), 146 (Surya Music), 148 (Talkies), 427 (Al Jaziya), 460 (Movies Now), 470(World Movies) the list is not complete. I have booked...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Frequent Internet Disconnection and Bad behaviour from customer support

User
 Arvin Lo on Sep 14, 2014
Hello, I am very annoyed with the Asianet Broadband Connection. They have an advertisement in TV showing uninterrupted Internet connection. I'M afraid they are totally lying. My Internet connection is interrupted every week. may be 4 or 5 time per week. And sometimes connection will be gone for 2 min and restored quickly, this will happen very frequently 5 or six times in a day. Most annoying part is customer care. Called them to complaint. They told there is no issue. Then how come I am facing issue. When I started to explain they hung up the call and gone somewhere else. I called again...
Complaint comments Read comments Complaint category Broadband

Asianet Satellite Communications Ltd - picture freezing in TV

User
 jacobjohn_tvm@yahoo.com on Sep 14, 2014
I am an asianet consumer and no dues outstanding.(The mistake I done was that I have paid 5 yrs subscriptions together on 20/08/2010) Now I have only 4-5 channels working and the rest freezed..I have registered my complaint with their customer care on 11/09/2014 and they given the ticket number as AA08044355. Simply they replied on 12/09/14 that the complaint resolved.Again I have given the complaint on 13/09/14. They gave another ticket numberAA08044416. Without rectifying the complaint again they replied that the complaint is resolved. So far the complaint is not resolved. This is a cheating towards...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - unable to pay asianet bill on line kt 20799 nv thomas

User
 nvt 1947 on Sep 10, 2014
yes. having failed trying to pay the charges on line to avail discount, I had drive to all the way to your kottayam office. I paid the bill but with a sad feeling that i could not avail the discount of 3%. Why cant the site for paying the bill made more user freindly?. At present it is totally confusing and the site is very miniscule in size. Thanking you, N V Thomas...
Complaint comments Read comments Complaint category Internet Services

Asianet - Keltron misusing their identity

User
 shilpashilpa on Aug 25, 2014
sir,
i would like to introduce myself, my name is
shilpa.i did one software testing course from KELTRON (PLZ KEEP SECRET
MY NAME)(north, ernakulam, fee is 17000rs for 2 months...we don't get any
certification ...).they promised that they will arrange some interview
for us..[BUT They don't arrange any interviews till now and also they
behave very rudely when we talk about our job]]...please
Investigate asianet that it is true center or not... SAVE STUDENTS...
Complaint comments Read comments Complaint category Job & Career

Asianet - New Connection

User
 Ekadantha Group on Aug 21, 2014
Sir/Madam Very sad to inform you that from 13th of Aug I am requesting for a connection to my new premises in ulloor [Trivandrum], as still no one came, kindly check it and if possible send a person tomorrow itself otherwise I will go for another option Regards Midhun MG...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Signal problem

User
 Pradeep Kumar Charles on Aug 19, 2014
Sir,
I am using asianet cable network for last four year, i am residing in neeramankuzhy near ooruttambalam, On 12th Aug i reported a compliant to your neyyattinkara office that my remote controll is not working properly.They said to me that their service men will check the compliant on today or day after tommorrow. Unfortunatly service men came to my home on 16.08.2014 only. They replaced the set box and problem will solved. From that day itself showing message on sceern that " you are not subscribe view this program please contact asianet customer care" . Again i reported compliant...
Complaint comments Read comments [1] Complaint category Home & Garden

Asianet - No signal after the connection have been given

User
 vaidyamsm on Aug 13, 2014
Dear Sir,
I am a customer of Asianet for more than 15 years.My name is Dr.M.S.Mahadevan and my contact number registered with Asianet is 9633491475 because I don't remember my consumer ID Number.All these time my cable connection was renewed by Mr.Sujith, In charge of Asianet East Hill, Calicut. Last Friday on 8th Aug 2014 he called me to say that renewal date already on, immediately I have asked him to come and collect the money for next one year on 9th Aug 2014 morning itself, and paid the amount. This time as I was shifting to my newly purchased flat the address is 5A, Homeland Seagate...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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