Asianet Customer Care
Asianet Satellite Communications Ltd
Customer satisfaction rating: 1%
Submit a Complaint
311
COMPLAINTS

Asianet Customer Care

Asianet Satellite Communications Ltd

Address
2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India - 695006

Customer Care Phone Numbers and Contacts


Additional info
Adoor
Asianet Satellite Communications Ltd
Koipurathu Buildings,
Holy Angels School Road
Adoor - 691523
Ph: 04734 324777

Alleppey
Asianet Satellite Communications Ltd
Rukmini Complex, Mullackal
Alleppey - 688 001
Ph: 0477 3297400/401

Aluva
Asianet Satellite Communications Ltd
Door No : Vii/178(27-29),
Second Floor,Kalathil Complex,
Palace Road,Aluva
Pin : 683101
Ph:3267419, 2628475

Angamaly
Asianet Satellite Communications Ltd
241(4), Thomas Building
Opp. St.Joseph High School
Aluva Road Angamaly - 683 572
Ph: 0484-3267411

Attingal
Asianet Satellite Communications Ltd
Ushus,Opp:Iti
N.H Road
Attingal 695 301

Badgara
Asianet Satellite Communications Ltd
19/291 A, Near Head Post Office
Edodi
Badagara - 673 101
Ph: 0496 - 3298400

Calicut
Asianet Satellite Communications Ltd
17/983-B4, Central Arcade
Mini By Pass Road, Puthiyara
Calicut -673 004
Ph:0495-3259207/208

Chalakkudy
Asianet Satellite Communications Ltd
House No.28/716 Ist Floor
K L D Building
Court Jn. R.S. Road
Chalakkudy - 608 307
Ph: 0480-3297402/403

Changanasserry
Asianet Satellite Communications Ltd
Kochuveettil Building
2Nd Floor, Near S.B. College
Changanasserry - 686 101
Ph: 0481 - 3299402/403

Chengannur
Asianet Satellite Communications Ltd
Sndp Commercial Complex,
1St Floor, M.C. Road
Chengannur 689 121
Ph: 0479 -3097404/405

Cochin
Asianet Satellite Communications Ltd
Asianet Dataline
Iiird Floor,Surabhi Buildings
Palarivattom Jn.
0484 -3294898
Cochin

Cochin
Asianet Satellite Communications Ltd
35/2963, Pallinada , Palarivattom
Cochin - 682 025
Ph:0484-3267420/3267421

Edavanakkad
Asianet Satellite Communications Ltd
George Buildings, 2Nd Floor
Aniyil Bazar
Edavanakkad - 682 502
Ph: 0484 - 3267412/413

Cheruvannoor
Asianet Satellite Communications Ltd
13/156 M, C C Complex
Cheruvannoor
Feroke - 673 631
Ph: 0495 - 3253405/406

Guruvayoor
Asianet Satellite Communications Ltd
1St Floor, Kinhi Baba Haji Memorial,
Hospital Road Junction, Main Road
Guruvayoor - 680 506
Ph: 3250402/404

Harippad
Asianet Satellite Communications Ltd
Ace One Tower
Kacheri Junction
Harippad - 690 514
Ph: 3097400/401

Irinjalakkuda
Asianet Satellite Communications Ltd
E.D.R Complex , Town Hall Road
Irinjalakkuda - 680 121
Ph: 0490-3097404/405

Kanhangad
Asianet Satellite Communications Ltd
Fathima Complex
Kovilpally Junction
Kanhangad - 671 315
Ph:0467 3258400

Kanjirappally
Asianet Satellite Communications Ltd
3Rd Floor, Opp Taluk Office
Eravikulangara Building
K.K. Road
Kanjirappally - 686 507
Ph: 0482 - 804020

Kannur
Asianet Satellite Communications Ltd
Kannan'S Complex
Chettipeedika
Kannur - 670 004
Ph:0497 3257400/401

Karunagappally
Asianet Satellite Communications Ltd
Kodiyil, S.V.Market Po
Kozhikode
Karunagapally - 690 518
Ph: 0476 - 3256346

Kariyavattom
Asianet Satellite Communications Ltd
Ezakadavil House, Nr..Health Centre
Pangappara Po, Kariyavattom
Trivandrum - 695 581

Kasargod
Asianet Satellite Communications Ltd
Kaban Arcade
Nayak'S Road
Kasargod - 671 121
Ph: 04994 309293

Kodungalloor
Asianet Satellite Communications Ltd
Chandapura West
Kodungaloor - 680 664
Ph: 0480 - 3097403/402

Kollam
Asianet Satellite Communications Ltd
M.C. 9/568, Kadappakkada
Kollam - 691 578
Ph:0474- 2741293/2741292

Kottarakkara
Asianet Satellite Communications Ltd
Aradhana, Xi/306, Kizhakkekara
Market Junction
Kottarakkara - 691506
Ph:0474-3099777

Kottayam
Asianet Satellite Communications Ltd
Iind Floor, Excel Tower
Star Junction
M.C. Road
Kottayam - 686 001
Ph: 0481 - 2583331/3299401/3299402

Kovalam
Asianet Satellite Communications Ltd
"Ushus"
Kovalam P O
Kovalam, Trivandrum - 695 527
Ph:0471- 2485151

Kayamkulam
Asianet Satellite Communications Ltd
Pattasseril Building Mukkada Jn.
Krishnapuram, Kayamkulam 690 533
Ph:0479-3956320

Malappuram
Asianet Satellite Communications Ltd
Fayida Tower, Manjeri Road
V P Hill
Malappuram - 676 505
Ph: 0483 - 2731681 / 3098400

Manjeri
Asianet Satellite Communications Ltd
24/498, 2Nd Floor, P T Complex
Industrial Estate Road
Manjeri - 676 121
Ph: 0493 - 762827

Mannar
Asianet Satellite Communications Ltd
Mp Viii/631, Nss Karayogam Building
Star Junction
Mannar P O
Mannar - 689 622
Ph:04793097406/407

Mannarkkad
Asianet Satellite Communications Ltd
B M Complex , 2Nd Floor
General Hospital Junction
Mannarkkad - 678 582
Ph:0492-321889

Thopumpady
Asianet Satellite Communications Ltd
Thoppumpady Post Office Building
Cross Road
Thopumpady
Mattancherry - 682 005

Mavelikkara
Asianet Satellite Communications Ltd
Nellitharayil Towers
Thattarambalam P O
Mavelikkara - 690 103
Ph: 308107

Moovattupuzha
Asianet Satellite Communications Ltd
Ground Floor, P R Building
Velloorkunnam, Market P O
Moovattupuzha - 686 673
Ph:0485-3097400/401

Neyyattinkara
Asianet Satellite Communications Ltd
Aralummod Junction
Neyyattinkara - 695 123
Ph: 3256334

Nilambur
Asianet Satellite Communications Ltd
House No.383 , Hr Complex
Janathappady
Nilambur 679 329
Ph: 04931 - 225070

North Parur
Asianet Satellite Communications Ltd
Vi - 440-01, Ii Floor, Prakash Estate
Main Road
North Parur - 683 513
Ph: 445523/446548

Ottapalam
Asianet Satellite Communications Ltd
3Rd Floor, Jrj Building Complex
Near Muncipal Bustand
Ottappalam - 679 101

Pala
Asianet Satellite Communications Ltd
Chittettu Buildings
Near St. Thomas H.S.
Main Road, Pala - 686 575
Ph:325516/325517

Palakkad
Asianet Satellite Communications Ltd
Lakshmi Gardens 15/185
Matha Kovil Street , Sulthan Pettah
Palakkad - 678 001
Ph: 0491-3097400/401

Pandalam
Asianet Satellite Communications Ltd
S.R.Towers, Ground Floor
Opp.Panchayath Office
Pandalam - 689 501
Ph:325405/320355

Pathanamthitta
Asianet Satellite Communications Ltd
Poovannunilkunnathil
Sam Building Opp: Sbi
Omallur Market Junction
Pathanamthitta - 689 647
Ph: 3097400/401

Pathanapuram
Asianet Satellite Communications Ltd
Bava Sahib Centre
Pathanapuram P O 689695
Ph:944 7700368

Pattambi
Asianet Satellite Communications Ltd
Sundarsana Building Complex
Mele Pattambi
Pattambi - 679 313
Ph: 0492 - 614750

Perinthalmanna
Asianet Satellite Communications Ltd
M.Y.Complex, By Pass Junction
Calicut Road
Perinthalmanna -
Ph:04933 325600/325601

Perumbavoor
Asianet Satellite Communications Ltd
6/264, Sastha Temple Road
Perumbavoor
Ernakulam - 683 542
Ph: 0484 3267418

South Paravoor
Asianet Satellite Communications Ltd
Sree Ganga, Pmc Xxii/4
South Paravoor - 691 301
Ph: 3097888

Thalasserry
Asianet Satellite Communications Ltd
Aneez Palace Road, Ii Floor
Door No.19/79 , A.V.K. Nair Road
Thalasserry - 690 101
Ph: 3097400/3097401

Thathamangalam
Asianet Satellite Communications Ltd
Naduvil Complex
1St Floor, Pallimukku Junction
Thathamangalam - 678 102
Ph 04923 227900

Thiruvalla
Asianet Satellite Communications Ltd
Xxx/202, M.C. Road
Ramanchira , Muthoor P O
Thiruvalla - 689 107
Ph: 2741199/2741236 3097405/404

Trivandrum
Asianet Satellite Communications Ltd
3Rd Floor
Karimpanal Arcade
Eastfort
Trivandrum
Ph: 0471 – 3925700

Trivandrum
Asianet Satellite Communications Ltd
T.C. 7/1989 , Pangode
Thirumala P O
Trivandrum - 695 006
Ph:0471 3077100

Trichur
Asianet Satellite Communications Ltd
3Rd Floor, Delma Complex
Shoranur Road
Thrissur - 680 001
Ph: 0487 - 3250400/3250401

Vaikkom
Asianet Satellite Communications Ltd
First Floor, Al Rasheed Building
Court Road
Vaikkom - 686 141
Ph: 04829 - 325400

Varkala
Asianet Satellite Communications Ltd
"Ushus Towers"
3Rd Floor, Mythanam Jn.
Varkala - 695 141
Ph: 2603331 / 3256345

View More Information...

Customer satisfaction rating
1%
Complaints
311
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Asianet related photos (13)

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Asianet Customer Care related pictures (13)

Asianet Complaints & Reviews

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Asianet — Modem not working for more than a week

 skumardpi on May 19, 2016
Please refer to my earlier complaint id: 1283438 about asianet broadband connection not provided for more than two weeks despite the installation charges were collected. I am facing a similar issue with asianet digital tv connection.

Sub. Code is ag91009493 and ticket no. Is
Ag00073718, which was issued on 14/05/16. My tv shows no signal from modem for more than a week.

I am daily contacting your customer care and i was daily informed that the problem will be resolved today. But upto now, nothing has been done. Even today morning i have contacted your customer...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Asianet — Broadband tr33299

 Nandakumar Balachandran on May 18, 2016
I m in a very pathetic condition with ur internet connection as it fails to work atleast two days a week. I m so damn fed up but what to do d modem i bought for ur connection wrks only wid ur damn network. Whenever i call ur so called customer support they say there is a line problem and our technical team is after it. I get a message once they regiater the complain and den in a few hours they themselves decide that my problem has been resolvd and send another damn msg . and u ppl keep textin me on my mobile askin me to pay the bill on time. On what grounds r u askin to pay me the full amount when...
Complaint comments  Read comments [3]Complaint category Broadband

Asianet — Cutting most part of the show mylanchi little champions

 Shahanas hussain on May 14, 2016
Very shame of asianet.I am a big fan of mylanchi little champions and i was eagerly waited to watch its grandfinale.but asianet dissapointed me.u cut most of the shotsof the grandfinale..even contestents performance.what is the use of playing the grandfinale if u cut the performance.i think it is only for adjusting serials time.but if it was any other program or show u will replace the serial telecasting of that day.You are descriminating the religion....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Asianet — Connection not provided despite my daily complaint about it for more than two weeks

 skumardpi on May 10, 2016
Sub. code: TV129463

I have paid installation charges for broad band connection on 25th April 2016 to Asianet, Trivandurm. I have not yet given broadband connection yet
despite my repeated reminders and complain. I have been issued the ticket nos. TV91984607, WB19646, WB19754, WB19781 against my complain on
various days.

I am daily speaking with their customer care and every one promises that tomorrow the problem will be solved. It remembers the dialogue
by Ganapthy to Sanieeswar bhavan, so he never capture Ganapthy....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet — Channel star movies absent suddenly 9pm

 charls7 on Apr 24, 2016
Absence of subscribed channel star movies on 24/04/16 evening...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet — Asianet dataline continues network issues

 Abhilash SB on Apr 17, 2016
I have been making complaints on alternatives days due to the poor connection provided from Asianet. Network is disrupted on daily basis and while making a complaint they create a ticket and will be solved on next day morning, but the issue again comes on the same day evening. I'm really fed up with poor Asianet Dataline connection. If they aren't able to provide a good service then why are we paying a big amount when other local networks provide connection in a less amount....
Complaint comments  Read comments [2]Complaint category Internet Services

Asianet Satellite Communications — More than 2 week wait for repair technician to show up.

 Ditdot67 on Apr 5, 2016
Here is a copy of the letter, I sent off to the CEO and Exec VP of Asianet, Dealing with the Peroorkada branch has been a nightmare.

I have been an Asianet customer for more than 5 years, I enjoyed reasonably good service from your office in Kovalam. Since my move to Kurvankonnam, dealing with the Peroorkada branch customer service representatives has been an experience in frustration and aggravation. Last time it took 2 weeks for a technician to show up for a complaint resolution, the standard operating procedure seems to be, Call up the customer on the following day verify the address,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet — Bad staff broadband issue

 Ramesh Ottapalam on Mar 30, 2016
Asianet broadband and their irresponsible staffs and unwanted charges
sir, i have techincal Asianet broadband issue for 5 days .i contact the coustmer care and get a complaint number OT3381 and day i was contacting the customer care and daily they are sending different complaint numbers there is no response on my complaint.my broadband id is OT671, but i need to pay bill montly, "please don't take this type of internet connection"...
Complaint comments  Read comments Complaint category Unauthorized charges

Asianet — Poor quality of cable network

 GAJA72 on Mar 22, 2016
Sir,
I am a customer of your Hubli network and am very much fed up with your service.
From the beginning there has been not a single day that we have not complained about the quality of your network, the picture gets struck and then a message is displayed "Signal not Found" some times it says your "set top box is not authorized please contact customer care"
First of all your local cable person is poorly informed about your services and always tries to give false commitments and does not try to solve the issue. and then again there is your marketing guy Mr. Brahma who's number...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Asianet — Telecasting

 Nithin J on Mar 15, 2016
Hi Team,

I am a regular viewer of Asianet as we all as the child channels. The complaint is on telecasting the movies on weekdays.

The movies were telecast with lot of commercials very frequently which is more than the movie clips and moreover movies have trimmed because of the commercials. Then why the you people telecast the movies?

We know the definitely commercials are the backbone for telecasting but as a viewer but commercials are being dominant over the actual broadcasting.

Thanks,
Nithin...
Complaint comments  Read comments [3]Complaint category Entertainment and Recreation

Asianet Cable — Disconnection of cable connection

 Joe Fomin on Mar 12, 2016
My self customer of asianet cable connection number GI91008438 has received a complaint resolved message in my phone number with ticket number GI00013152 on27-02-2016 for the complaint which i registered with asianet for the disconnection of cable for not paying on the months of october 2015 to january 2016.so they reconnect me the connection as per the above complaint on this middle of january 2016 and again they disconnect 0n 08-march-2016.now i got a messagee in my phone on 10-march-2016 for the payement of rupees 960 .so now they are forcing me to pay for the months which i dont use the cable...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet — Disconnection of cable

 Joe Fomin on Mar 12, 2016
My self customer of asianet cable connection number GI91008438 has received a complaint resolved message in my phone number with ticket number GI00013152 on27-02-2016 for the complaint which i registered with asianet for the disconnection of cable for not paying on the months of october 2015 to january 2016.so they reconnect me the connection as per the above complaint on this middle of january 2016 and again they disconnect 0n 08-march-2016.now i got a messagee in my phone on 10-march-2016 for the payement of rupees 960 .so now they are forcing me to pay for the months which i dont use the cable...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet — Poor broadband speed and internet gets disconnected very often

 pdennis on Mar 10, 2016
I have applied for a Broadband unlimited plan for 830 . It is expected to provide me 3 Mbps.However, I am getting a speed which is less than 256 kbps. When I raised the issue the customer care told me they will send a technician to have a look into the issue in 24 hours buts its been 3 days the technician have not showed up and the issues still persists.Rang customer care again still the same answer "We will send a technician to your location in 24 hours."

I am quite impressed with the service.It is fabulous in Indian standards.

Keep up your standards.

Regards,...
Complaint comments  Read comments Complaint category Broadband

Asianet — Misinformation

 Abhiram VP on Feb 27, 2016
Asianet broadband website shows unlimited plan at 520 Rs. But later when making payment, they say that it is actually 580 Rs per month, with 14 % tax....
Complaint comments  Read comments [1]Complaint category Broadband

Asianet — TV Channels flickering/no sound,blurred etc

 KVB Mathew on Feb 26, 2016
,
FEED BACK: I have 2 HD connections at home (91019605). But for last 2/3 months few channels are notworking/blurred/jumping
Eg:107, 112, 119, 127, 139, 381, 382, 425, 427, 461, 462, 468, 470, 508, 511, 515, 517, 546, 550, 554, 555, 601, 602, 611,
612, 613, 615, 616, 617, 618, 641, 643, 645, 646,
647, 648, 672, 801, 802, 804, 805, 812, 815, 816,
817, 818, 819, 820, 821, 822, 823, 824, 825, 826,
827, 829, 830, 835, and many many more. Plus
CNN is missing. As a last resort I am requesting your assistance in sorting out this long pending problem....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet Broadband — Failed online payment transactions

 srekangpai on Feb 15, 2016
Hi,

I made four transactions today while trying to pay the bill via sbt online facility available in asianet broadband online payment website. All these four transactions have failed, however in all four cases money has been deducted from my account. Please credit it back to my account.

The transaction ids and the amount i tried to transfer are as given below.

206438271IG0BMOMCJ9 (Rs 230.00)
206438611IG0BMOMGO5 (Rs 230.00)
206439182IG0BMOMNH2 (Rs 250.00)
206441790IG0BMONSV1 (Rs 230.00)

Please do the needful to credit...
Complaint comments  Read comments Complaint category Broadband

Asianet — Channels missing, even though i paid till jan 2017 (Emerald hd complete pack)

 Vivek on Feb 13, 2016
210 - Sun TV
237 - Sun Music
238 - Sun News
307 - Ten Sports
310 - Ten Action
311 - Ten Cricket
320 - Kochu TV
328 - Pogo
330 - Cartoon Network
424 - IndiaToday
426 - CNN
466 - HBO
468 - WB
648 - Surya TV
664 - Kiran TV
668 - Surya Music
803 - Mazhavil Manorama HD

Took the complete package & paid till January 2017.
Now these channels doesn't work....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Asianet — Abrupt discontinuation of service and extremely poor customer service.

 Manghat Radha on Feb 11, 2016
On shifting my residence from Chennai to Palakkad, though I was having SUN TV HD connection, I preferred to avail an Asianet HD connection with the false hope that the services would be good. I had taken an Emerald connection by paying the fees upfront for one year. The connection was installed during August, 2015 with subscriber ID JA91035084.To my utter dismay, my LED TVs SMP board failed 3 times on connecting the set top box because of the power supply problem. Now I am not using HD.
4 days back, on finding that some of the channels were abruptly I had requested Asianet to add Surya and...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet Satellite Communications Ltd — Digital tv cable connection

 sreedharan.m on Jan 26, 2016
Cable TV signals weak and picture freezing
subscriber id:KA92001165
sreedharan .m
contact mob +919446490340
email sreedharan.menoky@gmail.com...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet Broadband — Not getting speed as per my plan

 renjithmk on Jan 16, 2016
Hi, I am using Asianet broadband internet from last many years. for last 3 months I am not getting speed as per my Plan. Plan I am using is 1Mbps plan monthly bill of Rs 580 (including tax). But many times I am getting spees much lesser than 1mbps. I feel like asianet is cheating me by providing slow internet....
Complaint comments  Read comments Complaint category Telecommunications

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