Asianet Logo

Asianet Customer Care

Asianet Satellite Communications Ltd

2nd Floor, Leela Infopark, Technopark Campus
Thiruvananthapuram District
India - 695006

Customer Care Phone Numbers and Contacts

Phone:+91 471 257 5222
 +91 471 257 5333
 +91 471 257 5444
 +91 470 261 1717
 +91 470 3256345
 +91 470 325 6344
Fax:+91 471 252 7878
Asianet Satellite Communications Ltd
Koipurathu Buildings,
Holy Angels School Road
Adoor - 691523
Ph: 04734 324777

Asianet Satellite Communications Ltd
Rukmini Complex, Mullackal

Asianet Complaints & Reviews

Asianet - STB box -cancel

 arunushass on Jan 30, 2015
Sir, Consumer No : KA 90208578 STB Box NO : 18550F46FCE3 Sahadevan P Ushass 34/621 Civil Statio PO kozhikode 673020 Kindly cancel my additional STB box connection and refund the amount at the earliest. Regards Sahadevan P 9847676004 9446367379...
Complaint comments Read comments Complaint category Family & Relationships

Asianet - Inter net complaint

 Chandrasenan V.G on Jan 29, 2015
I am the user of kt19086. My inter net being under complaint since 07/01/2015. I complained several times in Kottayam Office and also to Customer care Centre, Ernakulam. Even though, I have been calling them since 07/01/2015 the problem not yet solved. When calling them, they are saying that the complaint will be solved the next day itself and they are giving some instructions to reset the system through telephone. This is repeating every day and on 28/1/2015 a technician came and by examining the problem he said that there is problem in line and he informed the matter to the customer care centre...
Complaint comments Read comments [1] Complaint category Desktop Computers

Asianet - Low speed

 Narayanan P N on Jan 28, 2015
I am an Asianet subscriber. My account no. is TR3987. The connection is very slow. The office of Asianet has given me two telephone numbers. But, they are not taking the phone when I call them to lodge this complaint. If this continues, I will be compelled to change my service provider. I am not changing this provider only because I have to choose another provider from Kerala only and I do not expect any better service in Kerala....
Complaint comments Read comments Complaint category Broadband


 ramiz majid on Jan 27, 2015
I have selected Asianet as my broadband connection before 2 months. I have a connection of 790 rs plan. That is the amount I have been billed last month. And it takes almost a minute to load Is that the speed you are giving customers. I am totally disappointed with the service I am getting from Asianet. I have given a complaint (ticket no AG13681) and the next day i got reply message like my problem has been resolved. No technicians came, no changes happen. Are you guys making us fools by taking away our money and giving back nothing. I need to change my connection, you please take back...
Complaint comments Read comments [1] Complaint category Broadband

Asianet - Poor Customer Service, No Solution Being Hold for 10minutes

User on Jan 15, 2015
Hi Team, After a long research i have made the decision to owe the Asianet broadband connection at home after using the Reliance Netconnect modem since its being very slow. In the mean time i asked for the plans which ever they have, they told me the lesser plans have complaints and we are giving only the Quicker 700 plan in home use and from the Unlimited Heavy Surfer 619, just wanted to know is this true ?? Finally on 14/01/2015 i have activaed the 619 Heavy Surfer connection by 3.00PM and it works fine and everybody was happy with the service provided by the Asianet guys. Before...
Complaint comments Read comments [1] Complaint category Broadband

Asianet - Disconnection Of Asianet DTV Before End Of Service Validity

 jacobkand on Jan 5, 2015
As per the asianet dtv payment subscription 29/04/2010, the validity of the connection was from 2010 April to 2015 March. The dtv service was disconnected on 19/12/2014 claiming that arrears are pending. The allegations made are false as the payment bill attached below proves the payment made is valid till march 2015, following which I raised a ticket with asianet dtv customer care. Later the people from asianet customer care called me up and said that they have no record of the previous bills and I would have to bring the bill to their office in Elamakkara. I had to make the trip to their office...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - HA92002208 - Disconnection

 Devi Menon on Dec 18, 2014
My cable connection was disconnected yesterday (18.12.2014) due to delay in payment. I had immediately made the payment vide receipt No. 2014/5145738 and the same was informed to your office by the Agent. However my connection has not yet reactivated. Although I am trying to contact you over phone Nos. 0487-3015500 and 3015501, either nobody is picking or computer reply all lines are busy. My coection is at Thrissur. Pl look into the matter and arrange for immediate reactivation Thanks Vinayan Menon 9400569110
Complaint comments Read comments Complaint category Home & Garden

Asianet - STB box not functioning

 arunushass on Dec 9, 2014
Consumer no: KA90208575 Ticket No: KA 03081564 Sir, Purchased additional STB box and remitted Rs 1910/- against the box .Whereas paid Rs. 3300/ on5/11/14 vide receipt no: 2014/5123951 dt 5/11/14 up to Sept 2015 . New STB box not functioning until further Rs.275/ to be paid. Kindly help us to solve the situation . Sahadevan P Civil station PO Kozhikode 20 9446367379...
Complaint comments Read comments Complaint category Business & Finances

Asianet - regarding internet connection

 philippv on Nov 19, 2014
I am your customer from the beginning of asianet and i am very much proud to be its member and happy in its immense growth all through the past years . But it is very much pathetic to note that it coming to below standard, I am customer of asianet net in the unlimited package scheme for the last so many years . but now the net is having complaint every week . When I call the customer care I get the caller tone you are very important to us that part is well and good . Next the call will be attended by a lady and she will ask for the code no and she will verify the name and the call will last...
Complaint comments Read comments [1] Complaint category Broadband

Asianet - Very Bad Service

 hareesh5566 on Nov 17, 2014
I had complained several times to customer care regarding not getting the internet connection several times but its been three days the issue has not solved. very very bad customer support and service from Asianet. if the complaint doesn't resolve today itself ( 17/11/2014 ) i will not pay a penny as rent for this month. This is the second time that this situation is happening with me i will never suggest Asianet Dataline to any of my friends as well and this is the last month i am using your service and please try to appoint someone qualified to resolve issue in your technical team. PLEASE DONT...
Complaint comments Read comments Complaint category Internet Services

Asianet - Disconnection of TV even when there is balance - GA91010073

 mumtazeshack on Nov 16, 2014
I had taken one year digital TV subscription (Code GA91010073) on 24/04/2013, but as I had to travel abroad I had requested the office of Asianet to freeze the account. I returned to India only in September 2014 and reactivated my account from September 2014 onwards. On 15th November 2014, I got a message in my mobile that I have to clear a due to reactivate my services. On connecting with customer care they informed that I have a due of around Rs. 1580/- and so they have disconnected my connection. They provided me a number of the accounts section and on calling that number I was told to wait...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Value less progrrammes telecasting by Asianet

 BSPILLAI on Nov 6, 2014
Value less programmes one after another increasing. Damaging social setup and minds of people. It is well known that every day pain and pain showing means the viewers get more and pain. It submerges in the mind of people. Slowly slowly people become such characters in their real life. Good prg such as Kailasnathan time is shifting away from proper time. Kailasanathn best time is 8.00 pm. add such value based prgs. Instead of karuthamuthu sosos from BS PILLAI 9447150099...
Complaint comments Read comments Complaint category Telecommunications

Asianet - Complaint on Cable Connection

 pradeep290 on Oct 24, 2014
Sub: Complaint on Cable Connection Ref: 1.Sub code : GB: 91002017 2. Ticket no.- WC1544 & GB 00029408 3. sms Dated on 22nd October 2014 Sir, I am a customer of Asianet Satellite Communication Ltd, for the past three years . The service was found impeccable, but recently I am getting trouble with the poor customer service. On 11th oct 2014, a complaint was given to the customer care department Through telephone & online about the failure in connection . The service men came to my home on 16th Oct 2014 and told that reason is the malfunction of the set-top box . On the next...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - unreasonable bill charged on reconnecion of asianet cable

 nituasianet on Oct 13, 2014
Subscriber ID-AG91003100 Complaint against-Asianet Satellite Communications Limited, Kariavattom, ezhakadavil House, near health centre pangappara, Thiruvananthapuram.Phone number 0471-2415353 Details I have gone to the above mentioned pangappara asianet satellite communication office on february end and raised the request to disconnect cable tv connection from march 1st onwards as I was going on my maternity leave. Request was raised orally to an agent who was stationed in the asianet satellite office in Pangapara . We had confirmed twice whether any written request or any mail communication...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV


 mn881 on Oct 8, 2014
Complaint comments Read comments Complaint category Broadband

Asianet Satellite Communications - irresponsible behaviour of staff

 girijan on Oct 8, 2014
i am working as Manager in a nationalised bank in Kodungallur. On my rececent transfer to Kodungallur i have approached your local office at Kodungallur 0480 2806770 for a cable connection with set top box on 29.9.14. On my repeated requests the cable was laind on 01.10.2014. Due to pooja holidays i told them that i will be available only on saturday [05.10.2014]. It is informed that the the connection will be provided on 04.10.2014. As nobody has turned up i hv taken up the matter with your office ; 2806770; and yr toll free no 9388800800. It was a worst experience with your toll free number and...
Complaint comments Read comments Complaint category Entertainment and Recreation

Asianet - Blocking of cable connection

 V.NandakumaranNair on Oct 1, 2014
Dear Sir, I am a subscriber of Asianet for more than 4 years under the area of Asianet Attingal.My name is .Mr. Nandakumaran Nair and my contact number registered with Asianet is 9846996655 as I don't remember my consumer ID Number.All these time my cable connection was renewed through collection agent this time also he called but not come.Since last Monday onwards my connection was found blocked, I checked with your customer care they told me that this is due to non remittance of subscription and it was done by their local office and ask me to contact them. Presently I am not in my home town...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Asianet digital connection KA 90210043

 imd123 on Sep 24, 2014
From I.Mohandas., 2/106J.SHREYA, Karaparamba, Kozhikode, 673010 Mobile No:9847521321 EMAIL I have been complaining about the non getting of my connection since last two phone numbers 938800800 and 04953253403.Iam getting a reply that my complaint is forwarded to my local office at East Hill (Calicut).So far no body attended my complaint. Pl take IMMEDIATE ACTION....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Unable to get most of the channels. Dizziness in reception

 Balakumaran K N on Sep 16, 2014
I am BALAKUMAR.K.N., AA 91002381 from Pattoor, near Vanchiyur. Address Flat no 404, Block-2, EMS Nagar KSHB Flats Pattoor. Subscriber for Full channels HD One year subscription @ 6990/- made on 31.10.2013 valid till 31.10.2014. Payment receipt no 2013/1845254 from One Mr.Sooraj. From 5.9.2014, many channels are blackouts Eg 103(ACV), 105(Jai Hind), 108 (Media One), 112 (Prabhatham), 114 (Koumudhi), 115(Safari), 116(Today), 126 (ACV News), 127 (India Vision), 131 (DD4 ), 146 (Surya Music), 148 (Talkies), 427 (Al Jaziya), 460 (Movies Now), 470(World Movies) the list is not complete. I have booked...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Asianet - Frequent Internet Disconnection and Bad behaviour from customer support

 Arvin Lo on Sep 14, 2014
Hello, I am very annoyed with the Asianet Broadband Connection. They have an advertisement in TV showing uninterrupted Internet connection. I'M afraid they are totally lying. My Internet connection is interrupted every week. may be 4 or 5 time per week. And sometimes connection will be gone for 2 min and restored quickly, this will happen very frequently 5 or six times in a day. Most annoying part is customer care. Called them to complaint. They told there is no issue. Then how come I am facing issue. When I started to explain they hung up the call and gone somewhere else. I called again...
Complaint comments Read comments Complaint category Broadband

Share this page with others


Recently Discussed
1 days ago
Inter net complaint
3 days ago
15 days ago
Poor Customer Service, No Solution Being Hold for 10minutes
regarding internet connection
Asianet Digital TV
Connection dead