[Resolved] Ask Me Grocery — Refund pending since a long time | |||||
I am vishal maheshwari & my registered mobile no with ask me grocery is [protected]. I did order on 24th april 2016 & on 25th they have cancelled the order due to non availability of the product. I have paid for this order through mobikwik & from 1st may to till date i had called their customer care also but every day they gave me new commitment but till i have not received my money even in my last conversation with customer care executive he told me that the company is facing finance problem so they cannot say when i will get my money back. Pls. Suggest what to do to get back my money from them. Was this information helpful? | |||||
Jun 11, 2016 Complaint marked as Resolved Ask Me Grocery customer support has been notified about the posted complaint. Verified Support May 10, 2016 Ask Me Grocery Customer Care's response Dear Vishal,
We are extremely apologetic for the inconvenience caused to you. Majority of the products you ordered were unavailable, hence we had to cancel your order. Your refund is in process and we will ensure that you receive it within 7 -10 working days. Should you have any further clarification, you may raise your concern at support.askmegrocery.com for a quick resolution.
Thanks
Team AskmeGrocery
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 1 Comment | |||||
Comments
I purchased many products from askmegrocery but I didn't get any product till now due to cancel my order two times.
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