[Resolved]  Askmebazaar — Refund of wrong and duplicate product delivered

Address:Solan, Himachal Pradesh

I had ordered Nike shoes (product id-325294) on 17/04/2015 through online payment and i received the same on 23/04/2015. But I have not received the same product, which was ordered by me as mentioned on website. I have also filed a complaint against this through telephonically[protected]and through Email also([protected]@askmebazaar.com). Complaint number given by Mr. Amit, is QRC389743. They called me from[protected] against this complaint number and told that we will picked up back your product in 2-3 business days and afterthat we will refund your payment in your account. But still my product not yet picked back. Then I have again filed a complaint QRC466098 given by Mr. Rajeev against my order refund. He told me that you will receive a call from our side in 24 hrs. But i have not yet received any call. Please help me to get my refund back and also try to ban this type of fake website.
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Complaint marked as Resolved 
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
May 06, 2015
Ask Me Bazaar Customer Care's response
"Dear Customer, Your feedback is valuable to us. We will share your feedback with concerned seller and ensure good quality of products to be delivered. Also we have forwarded your issue to the concerned department and we will get in touch with you within next 48 hours in regards to your issue. Regards, Team askmeBazaar"
Verified Support
May 13, 2015
Ask Me Bazaar Customer Care's response
Dear Customer, We never call for any debit/credit card details. Neither do we suggest anyone to disclose any personal details as per guidelines from RBI. We only do NEFT transfer. Regards AskmeBazaar
Complaint comments 

Comments

No call received yet from AskMeBazaar Customer Care.
Today, I received calls form [protected] at 12:39 and 13:08. He said that he is calling from Askmebazaar customer support. He was asking my debit card detail of any bank except Axis Bank and HDFC bank. He also said that we cannot transfer your payment in Axis bank due to some Network problem. I told him that you can take my account number of SBI bank. But he refused to take account number. He said that your amount cannot be refund if you will not provide your debit card detail. Please get check and try to ban this type of website.
it has again passed 24 hrs but no action taken by askmebazaar
Ok, I did not provide him any detail regarding my account or debit card. But you have not yet solved my concern of refund my payment.
Today, I call on Askmebazaar and talked to Mr. Vinay Kumar and said him to transfer my call to his Senior, but not transfer call due to
Today, I received a call from Askmebazaar from[protected] but when i picked, the call was rejected automatically. This has been repeated two times.
Not yet got refund

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