Avenues India — Payment unsuccessful (payment not received in merchant account)

Respected sir/ ma'am,
This is Anjali omar an account holder in Punjab National Bank, sir / ma'am on date 25/05/2021, I made a payment of sum of Rs 49500 from my account to a merchant named "Made Easy" as an installment of my admission fees but sir/ma'am from my account the amount has been deducted but the amount (Rs 49500) has not been credited to merchant's account yet even after more than 120 hr of payment.

I kindly request you sir/ma'am please look into the matter and have the sum of Rs 49500 be credited into the merchant's account as soon as possible because it's very urgent sir/ma'am, fees have to be submitted by next 2 days
thanking you,
sincerely,
ACCOUNT HOLDER : ANJALI OMAR
IFSC CODE : PUNB0625700
AMOUNT TO BE CREDITED INTO(BUT NOT CREDITED TILL NOW) :ECOM 101175 MADE EASY EDUCATION
ccavenue reference number(starts with 110 ) :[protected]
payment mode: DEBIT CARD
order ID :S81433025
date: 25/O5/2021
time: 12:52 PM
and the amount of the transaction to check status :Rs 49500

Sir/Ma'am I am attaching the amount deduction receipt which conforms amount has been deducted from my account