Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shriomsharma
from Gurgaon, Haryana
Feb 11, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
Report
Copy

Illegal Hidden Charges

Dear Sir/ Madam

Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
As i have not approved the following transactions by one time password, these...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitinsharmaaaaaaaa
Feb 8, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card third party abusing

Got a call from +[protected] regarding my cc overdue i had informed bank that i need more time as i am going thru bad times. In return they hire such third party collectors who call and abuse straight away I understand my have not made the paid and bank has complete right to chase me for over due amount however that should be done professionally not this third party agents calling and abusing. I need the bank to look into this my cc last...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajendrasunku
from Vizianagaram, Andhra Pradesh
Feb 7, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
Report
Copy

Over limit charges borne on me without any consent

Address:AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himani1060
Feb 5, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brn card Payment

From last 6 months 3 brn transcation - debited from my account. The merchant has started this 3 transactions without any prior confirmation from us I really wish i could save my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinay@789$
Jan 18, 2024
Report
Copy

Refund issue

Address:Muralinagar, Visakhapatnam

Hi Sir,

My name is Chavvakula Vinay and i had ordered an iphone of Rs. 49, 999 in Amazon on 13/01/2024 and cancelled the product due to personal reasons on 13/01/2024.
And refund was initiated by amazon on same day i.e., 13/01/2024 and initiated the refund to my card but still i didnt get the money. Amazon said it will take 5days to credit the amount but it was still not credited. Today i.e, on 18/01/2024 when i checked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhupati Raju
Jan 8, 2024
Report
Copy

Ptl/scg.Visa.Pos/05.01.24/

Debit
INR 4.72
A/c no. XX1471
[protected]:09:36 IST
PTL/SCG.VISA.POS/05.01.24/

1.) The Axis bank is deducting money from my axis bank account i have seen some complaints regarding the same issue where Axis bank is also aware i don’t want any deductions from my account without mentioning anything.
2.) I would like to know what action did the bank took for the previous complaints...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avijit Ghosh#1
from Bankura, West Bengal
Jan 5, 2024
Report
Copy

Unknown Transaction for my savings account

Address:Bhuteswar,Sanbandha, Bankura

Dear Sir/Ma'am
I inform that the unknown transaction amount in my savings account is 5351.85, what is this amount transacted. It has been debited by rozorpay at date 05.01.2024
Please solve my problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mannvaani
from Haldwani, Uttarakhand
Jan 2, 2024
Jan 21, 2024
This thread was updated on Jan 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted charges and repayment issues

Address:Kusumkhera Haldwani

Hello,

I Manish negi have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh kumar vasala
from Hyderabad, Telangana
Dec 29, 2023
Report
Copy

Axis Bank Charged (SI fail chrg loan repayment+GST/9852477) even emi was deducted on same day

Address:hyderabad

I taken personal loan from axis bank, my automatic deduct date was 10th of every month. this month i charged 293.99 for Si fail Chrg loan repayment
but amount deducted in time only. no delay in the payment of November month, but they taken amount from my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashant665
Dec 23, 2023
Report
Copy

Amount debited without permission

Hi,

I am writing this to inform you that a payment of Rs. 959.66 has been done to dreamplug without my consent. i don't remeber initiating any such transaction. I request you to kindly check in your records and return my money. Kindly inform why the payment was made, if not I am going to inform Bangalore police IT department about this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shoaib husain
Dec 19, 2023
Report
Copy

Fraud transaction

Address:Nagda dist dhar

Sir me pehle complaint or mail kr Chuka hu apke axis Bank ke account person ne mere sath fraud Kiya mene mail bhi Kiya tha lekin koi response nhi aaya vo bol rhe apki bank ne humko contact nhi kiya aap help kijiye please mene Aaj bhi call Kiya tha...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tariq110
from Lucknow, Uttar Pradesh
Dec 13, 2023
Report
Copy

Mohd Tariq-A/C No-916010084865150-Request for Refund of Deducted Amount

I am writing to bring to your attention an issue concerning my account with Axis Bank on 22.10.2023, an amount of Rs. 11146.96 was deducted from my account under the category of Cash transaction charges.
I have made numerous attempts, both in writing and verbally, to communicate with the bank, requesting a refund of the deducted amount. However, to my disappointment, no action has been taken thus far.
I kindly urge you to investigate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
12satyam12
Dec 11, 2023
Report
Copy

Employee abusing

I received a call from one of the executive ([protected]), he started abusing and when I blocked his number, another guy ([protected]) started calling me and threatening me. Please look into this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jenil Kikani
from Thane, Maharashtra
Dec 8, 2023
Jan 23, 2024
This thread was updated on Jan 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis Bank UPI amount debited but the merchant did not receive the amount

I did a UPI transaction on 14th Aug 23 from my UPI ID

Payer UPI ID : [protected]@axisb
Payer Mobile nos : [protected]
Payer Account Number & IFSC : [protected] & HDFC0000542

Payer Bank : HDFC Bank

Amount : 80763.00

Amount got debited from my account but instead of crediting the same into account number :[protected]

Payee UPI ID : [protected]@okbizaxisbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
ashishv1230
from Lucknow, Uttar Pradesh
Nov 30, 2023
Report
Copy

Waiver of charges applied on my credit card customer id 944632044

Address:Axis bank credit card department

I have axis bank credit card of last digit4645. I missed payment of 126 rupees on my credit card in which axis bank charges me 590 for late fees again 690 debot interest again 590 overlimit on 2 november 2023. After that on 13 november again 590 for overlimit charges. I complain to customer care but they told me they can't reveres my charges. I useing my credit card from 11 month till now and never ask for reversal but this time for only...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sethi purna
from Chennai, Tamil Nadu
Nov 29, 2023
Report
Copy

Wrong credit

Address:Chennai

Dear team
Wrong credit transfer requesting you to get back money to my source account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
whateveverr
from Mumbai, Maharashtra
Nov 22, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
Report
Copy

Credit card

Address:Mumbai

Huge charges levied on non activated credit card....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vinaykumar420
Nov 17, 2023
Report
Copy

Credit card penalty weaver

Credit card bill payment pay but not
amount reflected in credit card on due date
Axis bank Credit card apply penalty more than 2700 rupees please weaver penalty
Credit card last four digits 0002
1. Payment Rs 11000 date 31/10/2023 payment reflected in credit card 1/11/2023
2. Payment RS 11000 date 2/11/2023
Payment not reflected
3. Payment RS 23058 date 4/11/2023
Payment received 5/11/2023...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manojmkl791
from Trivandrum, Kerala
Nov 7, 2023
Report
Copy

20000 debit my credit card

Address:Manoj Bhavan Kuruvinkugal Machel po

This account I am not use attached screenshot my credit card last for digit 2227...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reeva Subhojeet Haldar
Oct 31, 2023
Nov 3, 2023
This thread was updated on Nov 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Fraudulent

Address:Laxmi Nagar Delhi-110092

Respected sir/ma'am,

My transaction amount is Rs.1485 and this amount is unauthorized and not done by me and also I have registered this complaint to axis bank and cybercrime also. So, kindly check the transaction and try to stop it and kindly send the details and do the needful. And also shared me update as soon as possible.

I have received a call from Axis Bank Executive regarding credit card reward points...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy