[Resolved]  Axis Bank — Fraud transaction

As i proceeded transaction through my credit card for railway ticket, my transaction id is [protected] and also i received the message in my cell phone that Rs.2395.8 was spent on your Credit Card XX8366 on 24-Nov-15 at IRCTC. Avbl Lmt: Rs.88897.63 Track spends with Axis Mobile: http://goo.gl/V1isPP.but as per the conformation the ticket was not booked and showing that your booking is failed. so i therefore request you to refund me in my credit and cancel transaction as soon as possible and let me know. my cell no [protected].

Thank you

Dear Sir,
I have booked two tickets on 5th Jan, 2016 by 22807 Santragachi-Chennai central AC Exp by AC3A From Santragachi to Chennai Central using Axis Bank Mastercard Card. Rs 2040.80 was debited from my credit card at 10.22.14am on 15.12.2015.
I have not received any ticket from IRCTC. Kindly take neccessary procedures to ensure the tickets or credit the amount to my credit card XXXX9992.
Thanking you,
Sincerely yours'
Dr Swapan Sinha. Axis Bank Credit card Holder
Mob:[protected] &[protected].

I'm using the axis bank signature Credit card for last so many years. Today (21.12.'15) I paid by BSL (Telephone Land line-bill) thou my Credit Card. I received the MSG as " Rs 930 was spend on your Credit Card xxxxxxxx on21- Dec-15 at BSNL POST. Avbl Lmt: Rs.xxxx Track spends with Axis Mobile: http://goo.gl/V1isPP). But when I checked on BSNL site for payment, the BSNL site says - Transaction is "PENDING". I am not able to understand as to how transaction is PENDING, when payment has already been made thru Credit Card . Pl look in to.

----- Regards : Sunil Deshpande, Nasik (Maharashtra)

dear sir,
I have booked through my Axis Bank credit card for an amount of Rs.230/ as an top up for sun direct recharge and the amount also deducted from my account on 10.02.2016. but till now the amount is not credited to my account either for sun direct or to my Bank account. So kindly look into and do the needful please.

with regards
V.Pradeep,
Avadi, chennai - 54.

Dear sir

I'm using the axis bank signature Credit card for so may years . I received this message on my mobile( [protected]) CNY118 ( Rs 1270.01 ) was spent on your Credit Card XX7675 on 17-mar-16 at BEIJING ELONG TRAV. Avbl Lmt: Rs.270101.01 as i proceed to Xi'an yuya hotel booking through hotels.com . Hotel booking confirmation no.[protected]. Track spends with Axis Mobile: http://goo.gl/[protected]@ debited from my axis bank A/c but as per the conformation the hotel was booked and showing that no amount has been deducted by the hotel . so i therefore request you to refund me in my credit amount and let me know in my cell [protected]. but i am really surprised having such brand name how can they have such a poor online security. this is something they should look seriously.I am not going to pay to bank that amount even if i have to take this bank to consumer court.
thanks & b. regards
saumitra ghosh

Hi Saumitra,

Please mail us your concerns at [protected]@axisbank.com from your registered email ID along with card and transaction details for us to assist you. In case you've already approached any of our communication channel, you can share the complaint reference number for us to look into it on priority.

Regards,
Axis Bank