[Resolved] Axis Remit — inward remittance not credited to my account | |||
Hi, i have not received my inward remittance o[censored]sd 310, 76 this was deposited on 11th january 2019 and is still not deposited by axis bank in my account there was complaint raised with no help complaint nos 48227901 this complaint was auto closed no reason provided than another complaint was raised nos — 48603996 agent nadeem m anted the mt number to track so i provided him the mt nos than he sent a mail he wants the mt nos on a psf file so i sent him the mt nos on a pdf file a mail was sent again by him that this will be resolved in $ working days so i called on the 4th day and was informed the complaint is closed due to lack of info the agent did not bother to mark a mail to me regarding this and the case was closed without my knowledge worst customer service they are playing with customers i am now again provided with complaint nos — 48712118 and sup promised me a callback tomm nobody in axis knows where my money is i need a resolution for this as this has dragged too long. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
1 Comment | |||
Comments
Hi, we wish to inform you that as per reference number 48227901, you need to contact the remitting bank for exact status and also ask them to provide the transaction reference number and the copy of MT 103/910 for the same. Regards, Team Axis Bank.
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