[Resolved]  Axis Remit — Transfer rate below promised rate-money disappeared

Address:	Ahmedabad, Gujarat, 380052
Website:	axisremit.axisbank.co.in

I signed up for axis remit service recently to transfer usd to inr.
I was promised a transfer rate of additional 23 paise than the rate shown online for users who transmit between 1-15th april which they were promoting heavily as "big remittance month".
I pointed out that during my transfer it is not showing the extra 23 paise but they confirmed it would show up once the transfer is started.

So i booked a transfer for $2999 on their site and to my surprise they backed out of their claim stating it is only users who register between 1-15 april and i had registered around 25th march so i do not qualify though this was my first transfer with axis.

It is now been more than a week that they have deducted the amount from my account though i told them to cancel the transfer if i wasn't given the promo price. The money is gone and they just keep pushing back the date when the recipient would get the money.