[Resolved] Bajaj Allianz — depreciation on painting claim | |||
I bought a new Honda Amaze in September 2014 and insured with Bajaj Allianz General Insurance Co. Ltd. In April 2015 when I repaired my car and submitted claim with Patel Cars Pvt Ltd dealer - M/s. Peninsular Honda, Trivandrum deducted Rs.450/- as Painting depreciation. I also paid Rs.1000/- as claim fee. They informed me Insurance company will deduct 12.5% of painting charges. However the terms and conditions of insurance policy it is understood that only Rs.1000/- is to be paid as claim processing fee. It is understood that in the first year no deduction other than claim fee. Please clarify and do the needful Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM011904" when writing to us.
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Bajaj Allianz
General Insurance